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Free Microsoft Office 365 ProPlus software for students

Starting today, August 19, McGill students have free access to the latest version of Microsoft Office 365 ProPlus, which includes Word, Excel, PowerPoint and other Office apps. You may download and install it on up to five compatible personal devices, including PCs, Macs, iPhones, iPads, and Android smartphones and tablets.

Published: 19 Aug 2014

IT Security Alert: Fraudulent email containing zip file attachment

A trojan is currently circulating in various email systems across the globe. Find a sample of the email below.

The email has a zip attachment and a subject line "New order 399749 from site."

Published: 18 Aug 2014

New uPrint prepaid card for faculty/department use

IT Services has introduced a new "uPrint Prepaid Guest Card" to be used by faculties or departments who wish to provide their casual staff or visitors with a prepaid card for the uPrint service. They are available in fixed amounts of $30 and $50 (tax included). These cards are not refundable nor refillable.  Once the card is depleted, a new one must be purchased.

Published: 11 Aug 2014

IT Security Alert: Phishing Scam - "Login Error Detected"

A phishing attempt is circulating with the subject line: "Login Error Detected". Two samples of the email are shown below.

Published: 7 Aug 2014

Microsoft Office 365 coming in August for all McGill students

If you’re a McGill student, in August you’ll have free access to download and use Microsoft Office 365 ProPlus on your PC, Mac, or iPad.  

The Office 365 ProPlus subscription license for students includes:

Published: 31 Jul 2014

IT Security Alert: VoiceMail Phishing Scam - Several attempts are circulating with an attached .zip file

Several phishing attempts are circulating from different senders with different file attachment names. A sample email has the subject line: "You have received a new VoiceMail". Find a sample of this email below.

Published: 24 Jul 2014

McGill has a new, more secure VPN

McGill IT Services has introduced a new Virtual Private Network (VPN) to allow McGill faculty, staff and students access to internal McGill systems and resources from outside the McGill network.  This VPN, securevpn.mcgill.ca, uses the more secure SSL protocol and replaces inside.mcgill.ca, which uses the "Point-to-Point Tunneling" protocol.

Published: 17 Jul 2014

Want a longer McGill Password? No problem!

As of 5pm on Wednesday, July 16, IT Services implemented an increase in the length of the McGill Password.

Instead of being restricted to EXACTLY 8 characters in length, you can now create a password that is 8 to 18 characters in length.

Published: 16 Jul 2014

IT Security Alert: Phishing Scam - "IT Maintenance Schedule"

A phishing attempt is circulating with the subject line: "IT Maintenance Schedule". A sample of the email is shown below.

Published: 15 Jul 2014

IT Security Alert: Phishing Scam - "Re-validate your e-mail account"

A phishing attempt is circulating with the subject line: "Re-validate your e-amil account". A sample of the email is shown below.

Published: 15 Jul 2014

WebCT access ending for Summer 2010 and earlier

Since the new myCourses learning management system was introduced in Summer 2012, the legacy LMS (WebCT) is being phased out. Note that Friday, September 26, 2014 will be the last date to request access to courses from Summer 2010 and earlier.

Published: 14 Jul 2014

IT Security Alert: Phishing Scam about reaching your mailbox storage

A phishing attempt about reaching your mailbox storage is circulating. A sample of the email is shown below.

Published: 10 Jul 2014

Implications of Canada’s new Anti-Spam Law

To conform with Canada’s new Anti-Spam Legislation (CASL), coming into effect July 1, 2014, McGill IT Services is increasing efforts to reduce the risk of spam on our mailing lists. We have tightened the regulations on the two types of email distribution lists currently supported.

Published: 2 Jul 2014

Emails requesting continued subscription to mailing lists – due to Canadian Anti-Spam Law

You may recently have received one or more emails requesting that you click a link to "Continue receiving promotions" from an organization or commercial company. As of July 1, 2014 the Canadian government will pass new anti-spam legislation (CASL), which imposes severe penalties for organizations that do not abide by the laws concerning mailing lists....

Published: 27 Jun 2014

Resolved: Content Management System (Documentum) - issue with search index

Update:  The issue regarding searching in the Content Management System was resolved on June 18, 2014

There is currently a problem with the Content Management System (Documentum) search index (in CenterStage and Webtop interfaces). Content uploaded or updated since May 31st may not appear accurately in search results.

We apologize for the inconvenience and thank you for your patience while we resolve this issue.

Published: 5 Jun 2014