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McGill Password Security Questions (PSS) was decommissioned on February 23

Thu, 2015-03-05 15:53

As part of an ongoing effort to streamline services, the McGill Password Security Questions (PSS) tool was decommissioned on Monday, February 23. While this tool was initially launched with the goal of providing additional security questions and password reset functionality to our end-users, it essentially duplicated options that were already available in Minerva and caused user confusion.

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Source Site: /it

Disruption of wired & wireless network in BMH Friday, March 6

Fri, 2015-03-06 07:30 - 07:45

The replacement of a defective UPS will affect wired and wireless connectivity in Bishop Mountain Hall as well as the REZ network in BMH on Friday March 6 at 7:30am for around 10 minutes. We apologize for any inconvenience this may cause.

Source Site: /it

Resolution: Windows update causes problems with Cisco AnyConnect VPN client

Mon, 2015-02-16 13:29

The Cisco AnyConnect client software, which is used to connect to McGill's VPN, does not work after the Windows update for IE11 is installed. The error message displayed is:
"Failed to initialize connection subsystem".

Microsoft has now released a “fix” that affected users can download and install.

  1. Go to: https://support.microsoft.com/kb/3023607
  2. At the bottom of the page, click the “Fix it” icon and Save the file to your computer.
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Source Site: /it

Tuition Tax Receipts (T2202A and Relevé 8) will be unavailable from February 18-23

Wed, 2015-02-18 15:00 - Mon, 2015-02-23 16:00

Students, please note that the Tuition Tax Receipts (T2202A and Relevé 8), accessible in Minerva and from the Student Accounts portlet in myMcGill, will be unavailable starting at 3:00 pm on Wednesday, February 18, 2015, for approximately 6 days (till Monday, February 23) to update the forms for 2014.

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Source Site: /it

Event Capture and Broadcast / AV Streaming service (BCOOL TV) maintenance - Feb 12

Thu, 2015-02-12 10:30 - 12:30

The Event Capture and Broadcast / AV Streaming service (BCOOL TV) will undergo a scheduled maintenance operation on Thursday, February 12, between 10:30 am and 12:30 pm. The system will be unavailable during this period.

The Lecture Recording System will not be affected.

Source Site: /it

myMcGill portal downtime - Monday, February 9, 9:00 to 10:00 pm

Mon, 2015-02-09 21:00 - 22:00

The myMcGill portal will be unavailable for approximately 1 hour this evening, Monday, February 9 starting at 9:00 pm in order to reboot the system.

During this period you will still be able to access major IT services, such as email, myCourses and Minerva by clicking here for alternate links.

We apologize for the inconvenience this may cause.

Source Site: /it

Mathematica software now Free for Students

Mon, 2015-02-09 10:17
Mathematica

Mathematica, from Wolfram Research, is a powerful computational software used for mathematical modeling and data visualization.  McGill IT Services has been providing Mathematica to Faculty & Staff, and in computer labs across the University for the past few years.  Now it is also available to students via the McGill Software site (www.mcgill.ca/software).

Source Site: /it

Event Capture and Broadcast / AV Streaming service (BCOOL TV) maintenance - Feb 11

Wed, 2015-02-11 09:00 - 11:00

The Event Capture and Broadcast / AV Streaming service (BCOOL TV) will undergo a scheduled maintenance operation on Wednesday, February 11, between 9 am and 11 am. The system will be unavailable during this period. 

The Lecture Recording System will not be affected.

Source Site: /it

Access to McGill Library e-resources to cease for all ineligible accounts as of February 16, 2015

Thu, 2015-02-05 13:36

As of Monday, February 16, 2015, access to McGill Library e-resources from off campus will end for all ineligible McGill affiliates. The Library's license agreements for electronic resources generally only cover off-campus access for current McGill students, faculty and staff.

In July 2013, in an effort to comply with licensing agreements for electronic content, the McGill Library began a process of analyzing McGill user and affiliated accounts to ensure that only eligible users were able to access the Library’s e-resources. This work has now been completed.

Source Site: /library
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uApply (Graduate Admissions System) maintenance - March 25

Wed, 2015-03-25 16:00 - 18:00

The uApply system will undergo a scheduled maintenance operation Wednesday, March 25, between 4 pm and 6 pm. The system will be unavailable during this period. 

uApply is the system used by applicants to McGill graduate programs and by admissions staff to process those applications.

Source Site: /it