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IMPORTANT UPDATE: As of March 18, Authy desktop has been discontinued - Install OneAuth to continue authentication on Windows or Mac device

Published: 19 February 2024

The Authy desktop apps for Windows, macOS and Linux has been discontinued by the vendor and will no longer be supported as authentication method after March 18, 2024. Please install the secure...

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VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am

Published: 24 April 2024

VPN Downtime Alert: There will be a temporary interruption in VPN service on Monday, April 29, between 5:00 a.m. and 6:00 a.m. VPN access will not be available during this period. ...

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It's now easier to request an IT Comms service!

Published: 10 April 2024

Hello McGill staff, ...

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Learn more about the Employee and Family Assistance Program (Online)

Tuesday, June 18, 2024 09:00to10:00

Offered by the Health and Wellness Program our EFAP Provider, TELUS HealthQC, CA/hrCategory: Human Resources Staff Health & Well-Being Staff workshops

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Users may be intermittently unable to download attachments or view embedded images in Outlook on the web

Published: 21 March 2024

Users may see the following error message when an attachment fails to download: “Error downloading the file content.” Downloading attachments and embedded image viewing may succeed after signing...

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IT Services' 2023 Annual Report now available!

Published: 28 March 2024

Take a look back at IT Services’ achievements in 2023, another busy year of providing McGill’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital...

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myCourses: grade export function unavailable

Published: 21 March 2024

In myCourses, instructors are currently unable to export grades to Minerva from myCourses. This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to...