Quick Links


Faculty and Staff: McGill will double your password if you didn't already change it

Thu, 2014-10-30 11:56

As previously announced in the McGill Reporter and on this site, IT Services will be doubling your McGill Password if you have not yet changed it since asked in May. Once your password is doubled, when you log in to any McGill system or computer with your McGill Username and Password (e.g. email, wireless, VPN, myCourses), you will have to type out your password twice.

Source Site: /it

Switch to the new VPN before November 12

Thu, 2014-10-30 09:10
Cisco VPN client

If you have not already made the switch to McGill’s new, more secure Virtual Private Network (VPN), time is running out. The old VPN, inside.mcgill.ca, will be deactivated on November 12. To avoid losing access to internal McGill systems and resources when off campus, set up a new VPN connection today.

Find instructions for setting up a new VPN connection to securevpn.mcgill.ca in the IT Knowledge Base.

Source Site: /it

Antivirus Software Update: Trend Micro Internet Security 2015

Tue, 2014-10-28 10:30
Trend Micro Internet Security 2015

Trend Micro Internet Security 2015 is now available for Windows and Mac, for home use. This antivirus software is provided by McGill, free for full-time students, faculty and staff to install on their personal computers. Find information and instructions at: http://kb.mcgill.ca/it/antivirus  

Source Site: /it
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Phishing Scam from "RBC Express"; Subject: Important Notice for all RBC Express Online Users

Mon, 2014-10-27 16:52

A phishing attempt is circulating purporting to come from RBC Express (Royal Bank of Canada), with the Subject: "Important Notice for all RBC Express Online Users". It seems to be targeted to McGill staff and asks recipients to sign in using their RBC login credentials. 

Please delete this email immediately! It is a phishing scam.

If you have received the message and attempted to log in, please contact Peter Guertin, in McGill Financial Services, ASAP so that he can freeze the account and take the appropriate action.

Source Site: /it

Free access to MS Office 365 ProPlus for faculty & staff, starting in December

Wed, 2014-10-29 15:19
Office 365 ProPlus for Faculty & Staff

Starting in December 2014*, Microsoft will begin offering McGill faculty and staff members FREE access to Office 365 ProPlus. This offering includes the Office 2013 versions of Word, Excel, PowerPoint and other Office apps, and will replace the current Microsoft Work at Home program.

Source Site: /it

Online Surveys (surveys.mcgill.ca) maintenance: Tuesday, Oct 28 9pm-midnight

Tue, 2014-10-28 21:00 - 23:59

McGill's Online Surveys (surveys.mcgill.ca) will be unavailable for about 30 minutes during the maintenance window on Tuesday, October 28, 2014 between 9pm and midnight.

We apologize for any inconvenience this causes.

Source Site: /it

myMcGill portal downtime this Saturday, October 25, from 10pm to midnight

Sat, 2014-10-25 22:00 - 23:59

Please note that the myMcGill portal will be unavailable for 2 hours on Saturday, October 25, from 10 pm to midnight, for maintenance work.  This period coincides with the Minerva/Banner regularly scheduled monthly downtime.

During this period you will still be able to access major IT services, such as email and myCourses, using the links on When myMcGill is unavailable page.

We apologize for the inconvenience this may cause.

Source Site: /it

Banner (INB) maintenance tonight, 9pm - 10pm

Wed, 2014-10-15 21:00 - 22:00

Due to scheduled maintenance, Banner (INB) will be unavailable for approximately 1 hour tonight, October 15, from 9pm to 10pm.

Minerva and other systems will not be affected.

We apologize for any inconvenience this may cause.

Source Site: /it
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Do not click on a notification to "Run Advertised Programs"

Tue, 2014-10-14 15:59

A notification was accidentally sent out to a number of computers on campus. This notification gives users the option to install the Windows 7 Enterprise 64bit operating system by clicking on Run. It could either appear as a popup, or a notification in the System Tray on the lower right-hand corner of your computer screen.

If you did recieve this notification, press Close. If you accidentally hit Run, please contact the IT Service Desk immediately.

Source Site: /it
Classified as: 

Warning: CryptoLocker Virus is back again - don't open attachments

Tue, 2014-10-14 14:20

There is currently a virus infecting computers via email attachments.  In the latest fraud reported at McGill, the subject of the email is You have received a voice mail, and the attachment contains the virus.

If you receive any emails containing .ZIP file attachments, DO NOT open them.

Source Site: /it