Quick Links

External

Phishing email: "Campus Police Bomb Alert for all Mcgill.Ca"

There is a fraudulent email circulating with the subject: "Campus Police Bomb Alert for all Mcgill.Ca". It contains links to a malicious site that looks identical to the Outlook Web App login page. The URL in the link has been blocked and is now inaccessible from within the McGill network; however recipients off campus must beware.

Published: 25Jul2016

Telephony maintenance tonight affects external calls

21Jul201620:00
to
22:00

Maintenance will be performed on McGill's telephony system on July 21, 2016 starting at 8:00 pm and ending around 10:00 pm.

Resolved: Some users unable to access McGill websites (www.mcgill.ca/..)

Status update
July 21, 2016, 1:34 pm: McGill websites now appear to be functioning normally, but we will continue to monitor them for any issues.

------------------------------------------------

When trying to access McGill websites, you may find that pages load slowly, don't load completely, or get a "mcgill.ca is over capacity" error message.

IT Services is investigating the issue. We apologize for the inconvenience.

Published: 21Jul2016

Phishing scam: "Subject: ICT Technical Support"

There is a phishing email circulating with content relating to the migration of email accounts into "Outlook Web App 2016". It contains the words "ICT Technical Support" and the message requests that the recipient click on a link and log in to migrate.

Published: 14Jul2016

LinkedIn 2012 Security Breach Update

LinkedIn members recently received an email from LinkedIn regarding the developments stemming from the 2012 data breach. This is not a new security breach and affects only LinkedIn passwords that have not been changed since June 2012.  

LinkedIn has taken immediate steps to invalidate the passwords of all LinkedIn accounts they believed might be at risk. Refer to the email from LinkedIn for more information.

Published: 30May2016

Banner/Minerva service interruption - May 28, 10pm - 11pm

Banner and Minerva will be unavailable for approximately 1 hour Saturday night, May 28, from 10pm to 11pm.

We apologize for any inconvenience this may cause.

Published: 27May2016

Banner/Minerva downtime May 28, 10pm - 11pm

28May201622:00
to
23:00

Banner and Minerva will be unavailable for approximately 1 hour Saturday night, May 28, from 10pm to 11pm.

We apologize for any inconvenience this may cause.

Resolved: Problem with telephone system - no external service

Status update - 8:40 am Monday, May 2, 2016
McGill IT Services wishes to inform you that call routing to and from external networks (inbound calls and outbound calls) was down on May 1st 2016 from 8AM to 10PM due to a major system failure of our telephony service provider Telus. The issue did affect multiple organizations and clients in various regions (greater Montreal area and other locations) and has now been declared as permanently fixed by Telus.

Published: 1May2016

Security warning: Phishing & malicious attachments

A series of phishing emails, some with malicious attachments, have been reported. Samples are shown below.

Please DO NOT click on any links or open any attachments, or reply to the message. Delete this email immediately! It does NOT come from a McGill source. 

If you have already opened the attachment, you should contact your IT Administrator immediately! If you don't know who your IT Administrator is, contact the IT Service Desk.

Published: 27Apr2016

Phishing scam: "Email Alert from: McGill University Admin"

A phishing email has been reported with the subject "Email Alert from: McGill University Admin". It is signed from Web Administrators McGill University, and urges the recipient to click a link to upgrade their email account. A sample of the email is shown below.

Published: 20Apr2016

Pages