Artificial intelligence (AI) can be used to create chatbots that mimic a specific human being – even if that human being is no longer with us. An AI companion that mimics lost loved ones could help people process grief and ease the loneliness that comes with the loss, says Emmanuelle Vaast, Professor of Information Systems and Associate Dean of Research at McGill Desautels. But these ‘ghostbots’ should be approached with caution.

In-store data collection can help retailers provide shoppers with a personalized experience that includes perks like lower prices or options tailored to a shopper’s taste. But uptake for in-store data collection has been slower in North America than it has been in Europe. “The assumption is that if I enter a retail store, cameras are recording. That is an established norm.

Across programs and subject areas, the McGill Desautels Faculty of Management recognizes the vital role that research, teaching, service and media engagement play in enriching the student experience and inspiring the next generation of leaders through the annual Faculty Awards. This year we recognize the following outstanding members of our faculty:

Research

Kanuk jackets are made for Quebec winters—but Quebec winters aren’t as cold they used to be. Bertrand Cesvet (BA’86, MBA’88) wants to make Kanuk jackets more versatile. Cesvet led a group of investors who recently bought the Montreal winter wear company from Champlain Financial, a private equity group. Cesvet shares with La Presse the company’s plans to sell jackets that are more suited to temperature fluctuation, making its products more appropriate for markets where it plans to expand, such as the United States.

Gillian Stein (BCom’00)’s great-grandfather founded the Toronto-headquartered electronics business Henry’s in 1909, but she never envisioned becoming the company’s CEO. Growing up, she had seen how stressful running the company could be for her father Andrew, who had a heart attack at the age of 47. “I always had a ton of respect and passion and admiration for the business but it wasn’t something I wanted for myself,” says Stein. “I changed and the business changed.

Despite being a lucrative revenue source for the government, the Société des Alcools du Québec (SAQ) monopoly is under scrutiny for limiting consumer choices, especially for premium spirits like high-end bourbons. Exclusive distribution rights mean that if SAQ doesn’t stock a particular brand, it won’t be available in Quebec's retail outlets.

Saloua Benkhouya (BSc’04, MBA’11) has been elected as President of the Board of Directors of the Women in Finance Association in Quebec (AFFQ), an organization dedicated to women in the financial services sector. Benkhouya has been an active member of AFFQ since 2016, previously serving as secretary and a member of the audit and risk management committee.