Payment of Rail & Airline tickets and Invoicing
- Via FOAPAL form: Rail & airline tickets will be paid by the Travel Desk upon receipt of the invoice and FOAPAL form sent to them by Direct Travel - once the ticket has been issued – no intervention is required on the part of the Traveler
- Payment with a personal credit card is possible for academic or research related travel. Administrative related travel must be paid for using the FOAPAL form.
- Baggage fees and seat selection (one in each direction) may be charged on the FOAPAL form and corresponding invoice at the time of ticket issuance. After that it will not be possible to have these fees paid by the Travel Desk; the Traveler will have to pay and claim through the trip expense report
- An invoice will be forwarded to the Traveler along with the e-ticket (Travel Management Fee and Office de la protection du consommateur fee will be included on the invoice)
- There is one fee per trip; a trip may include airline ticket, hotel and vehicle rental or any combination for the same trip
- The Travel Desk will receive the invoice and the FOAPAL form from Direct Travel
- The Travel Desk will create an Advance on behalf of the Traveler for the amount on the invoice
- The Advance is to be reconciled in the Expense Report for the trip along with all the other relevant expenses within 30 days after completion of the trip
Overbooking by the airlines
- Airlines may overbook beyond the capacity of the aircraft. The onus is on the airline to provide equal or better alternative flights if boarding is denied
- It is recommended to always check-in online on the airline's website as of 24 hours before departure. This can help reduce the chances of being denied boarding.
- There may be compensation for the Traveler’s inconvenience - monetary or voucher based
- The University is not involved or implicated in this matter