RESOLVED: Issue with Content Management System (Documentum) and related services


Published: 31Oct2019

Update - October 31, 2019 at 4:24 pm:
The issue reported below has been resolved. CMS services should be functioning normally.

Original announcement:
We are currently experiencing issues which may affect the Content Management System (Documentum) and the following related services:

  • D2 SpaceseCalendar
  • eStudent
  • Captiva
  • Financial Records
  • McGill Online Payment Service (MOPS)
  • Graduate Milestones
  • Legal Case management
  • uApply (Connecting to DMS)

You may experience errors while uploading, editing or viewing documents.

IT Services is working to resolve the problem as quickly as possible. Updates will be posted here as they become available.