IT Service Desk

Heavy call volumes at the IT Service Desk

Published: 14Sep2020

Please note that we are currently receiving a higher than usual volume of tickets and calls. As a result, response times may be longer than expected. If you have a question, we urge you to check...

New IT Support site is now live!

Published: 17Jun2020

IT Services welcomes the McGill community to our new IT Support site at www.mcgill.ca/itsupport This site brings together all your IT support features:

Get ready - a new IT support experience is coming in June

Published: 26May2020

McGill IT Services is preparing to launch our new IT Support site to the McGill community this June. Soon you’ll have an integrated site, where you can make requests for standard IT services and...

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