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Information Technology (IT) Policies and Regulations

Information Technology (IT) Policies and Regulations

McGill University students, faculty, staff, and other members of the McGill community benefit from a variety of Information Technology resources. Please see Information Technology (IT) Services and visit IT Services > Get Started> Students for further details.

Responsible Use of McGill Information Technology Resources

Responsible Use of McGill Information Technology Resources

Each of us has responsibilities when using McGill's IT resources. The Policy on the Responsible Use of McGill Information Technology Resources is a code of conduct that identifies what is acceptable when working with McGill technology resources.

For more information, view the Policy on the Responsible Use of McGill Information Technology Resources, available on the Secretariat website.

Note for M.D.,C.M. and D.M.D. Programs: For guidelines regarding the use of social media by M.D.,C.M. and D.M.D. students, see mcgill.ca/ugme/policies-procedures/guidelines-social-media and mcgill.ca/thewelloffice.

Report Security Incidents

Report Security Incidents

Please inform IT Services immediately if you experience or are aware of an IT security incident!

  • Contact IT Service Desk through the IT Support portal;
  • Or by telephone at 514-398-3398.

For more information, please refer to the IT Security Incident Response Protocol.

Use of Cloud Services

Use of Cloud Services

McGill's Cloud Directive governs your usage of cloud services—programs and apps delivered over the Internet. McGill has approved cloud apps and solutions that are available for your use while at McGill. However, you'll need to choose your apps wisely as not all apps are safe, and they won't all adequately protect sensitive data (either your own or McGill's).

To learn how to safely use cloud apps and solutions, please refer to mcgill.ca/it/policies/cloud-directive, or read the Cloud Directive.

Two-factor Authentication (2FA)

Two-factor Authentication (2FA)

All new student accounts are protected with two-factor authentication (2FA), an additional security measure that requires a secondary method of authentication (ex.: acknowledging a prompt or entering a code sent to your mobile device via a mobile app) when signing into many McGill systems. 2FA makes it much harder for cybercriminals to access your account and your personal information, even if they obtain your password. 2FA will be required for all higher education institutions by the end of 2021.

Find out more about 2FA at mcgill.ca/2fa.

Email Communication

Email Communication

All students are assigned a McGill email address (usually in the form of firstname.lastname@mail.mcgill.ca) and are given a McGill email mailbox. It is your responsibility to monitor your McGill email regularly because this is the official means of communication between McGill University and its students. Ensure that you read and act upon the emails in a timely fashion.

To access your McGill email, go to the Microsoft Office website and sign in with your McGill username and password.

Note: Confirm your McGill email address or set your McGill password on Minerva, under the Personal Menu. You can also change or reset your McGill password by following the instructions on the McGill Password Reset Checklist.

If you have another email account using an external service provider (such as Gmail, Hotmail, Yahoo, etc.), please review the "Options for dealing with multiple email services" article on the IT Knowledge Base.

For more information, visit the Policy on E-mail Communication with Students, available on the Secretariat website.

Secure your Journey

Secure your Journey

IT policies and directives identify measures required to ensure the security and integrity of data and systems you use throughout your student journey. Find out about best practices and cybersecurity steps you can take at mcgill.ca/cybersafe.

Programs, Courses and University Regulations—2021-2022 (last updated May. 20, 2021) (disclaimer)
Programs, Courses and University Regulations—2021-2022 (last updated May. 20, 2021) (disclaimer)
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