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Master of Management (M.M.) Retailing (Non-Thesis) (45 credits)

Offered by: Management     Degree: Master of Management

Program Requirements

The Master of Management in Retailing; Non-Thesis, is focused on the customer journey and explores how retail disruptors can lead to retail innovations that can significantly improve operational efficiencies, competitiveness and impact customer satisfaction to provide a foundation for a better society. International in scope, the program will focus on how retailers must adapt to the rapidly changing and increasingly complex global business environment to thrive. It aims to integrate diverse disciplines and experiential learning opportunities, including an optional internship, research opportunities with the state-of-the-art Retail Lab in addition to an international trip and Global Retail Challenge.

Required Courses (21 credits)

  • RETL 601 Foundations of Retailing (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Consumer behaviours, emerging trends, technologies and financial approaches to sustainability, and how they can lead to retail innovations that can significantly improve operational efficiencies, competitiveness, customer satisfaction and provide foundation for a better society.

    Terms: Fall 2021

    Instructors: Lamothe, Marie Josee (Fall)

    • Corequisite: RETL 603

    • Restructure: Open only to Master's students within the Desautels Faculty of Management

  • RETL 603 Retail Science and Data Analytics (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Basic statistical techniques and methodologies including sampling, regression, classification methods, machine learning, and predictions using real cases and data sets across several retail sectors such as real estate, restaurant, entertainment and ecommerce. Conducting predictions using real cases and datasets across several retail sectors.

    Terms: Fall 2021

    Instructors: Serpa, Juan Camilo (Fall)

    • Corequisite: RETL 601

    • Restriction: Open only to Master's students within Desautels Faculty of Management.

  • RETL 611 360-Degree Customer Insight (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Key customer concepts and frameworks such as choice models, judgment heuristics, satisfaction models, brand equity models, and theories of persuasion; including cutting edge data analytics relevant to customers such as marketing experiments, observational analysis, physiological/neurological responses, online sentiment, and satisfaction modeling.

    Terms: Fall 2021

    Instructors: Mukherjee, Ashesh (Fall)

    • Restriction: Open only to masters' students within the Desautels Faculty of Management.

  • RETL 613 Digital Retailing Models (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : The role of IT in acquiring retail consumers, digital business models, emergent technologies in e-Business, and various IT-enabled innovations including digital platforms, and online community business models.

    Terms: Fall 2021

    Instructors: Yoo, Chang (Fall)

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 615 Managing Retail Operations (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Overview of operations management in the retailing industry. Channel management. Forecasting, assortment planning and merchandising. Procurement and supplier management. Inventory management and personalized/dynamic pricing. Logistics and delivery network. Managing store operations and service quality. Customer Relationship Management.

    Terms: Winter 2022

    Instructors: Ray, Saibal (Winter)

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 617 Managing for Sustainability (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Introduction to business strategy and stakeholders. Balanced scorecard and corporate social responsibility. Analytical methods to manage the other stakeholders in a firm – owners, employees, and the public. Introduction to stakeholder theory and tools that managers can use to discriminate between the various choices to maximize stakeholder value and balance between competing stakeholder needs. Organizational culture and structure. Conflict management. Financial reporting. Inventory reporting. Budgeting. Taxation. Financial decision making.

    Terms: Winter 2022

    Instructors: Wenzel, Brian (Winter)

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 625 Experiential Retail (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Retail project on analytics in collaboration with a retail company. Retail seminar on emerging retail issues. Retail case challenge to investigate problems and to develop solutions on retail topics.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

Complementary Courses (24 credits)

12-21 credits from:

  • RETL 621 Retail Internship (6 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : An internship of at least 150 hours with a host retail company. The internship is centered on a mutual agreement between the candidate, the participating company, and the course professor.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • Prerequisite(s): RETL 601, RETL 603

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 631 Digital Media Marketing (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Fundamentals of marketing communications and advertising. Setting budgets and media allocation. Strategic objectives for digital media communications. Storytelling and creative content. Paid, owned, and earned media. Metrics and productivity. Controlled and quasi-experimentation. Launching digital multi-media campaigns and monitoring their performance.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 633 Data-Driven Retail Decisions (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Business decision types, including supply chain management, pricing and promotions, revenue management, inventory policies, and assortment decisions. The applications of machine learning, optimization, and data analytics on retail problems.

    Terms: Winter 2022

    Instructors: Cohen, Maxime (Winter)

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 635 Creativity and Experiential Economy (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : An interdisciplinary perspective on creativity and experiential retail. Focused themes based on the core dimensions of creativity, including the individual, creativity as a social process and the output of this creative process.

    Terms: Winter 2022

    Instructors: Demetry, Daphne (Winter)

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 637 Innovative Retail Technology (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Examination of the value of computer vision (i.e., “visual listening”) and Internet-of-Things (IoT) in retail setting, including basic personalization and targeting retailing strategies, and designing IoT strategies and assessing the impact of technologies on business outcomes as well as the ethical and privacy implications.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management

  • RETL 641 Fashion Retail Management (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : The key differences and success factors in fashion, beauty and luxury industries, including personalization, tools of communication, power of social media and key opinion leaders, the importance of brand, the creative process, merchandising and inventory management, distribution and retail operation, financial and investment decisions, talent management, and environmental and social responsibility.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management.

  • RETL 643 Fintech and Financial Services (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : The capabilities of blockchains for payments, ownership transfers and the delivery of consumer services, public Blockchain architecture, initial coin offerings, the design of online platforms that directly offer funding options to consumers, online mortgage and crowdsourcing, and the automatization of financial advice.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management.

  • RETL 645 Food Retail (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : The “food-production journey,” including the preparation, distribution, safety, marketing, consumption, consumer attitudes, and emerging trends. Food supply chain partners such as farms, grocery stores, restaurants, or community food producers.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • Restrictions: Open only to Master's students within the Desautels Faculty of Management.

  • RETL 651 Retail Practicum (6 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : A complex retail issue that is of interest and importance to a retail sector or organization. The objective is to apply frameworks and learnings to empirically examine a specific retail issue from multiple angles.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

  • RETL 652 Independent Study in Retail (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Research reading or field projects, permitting independent study under the guidance of a Faculty member. Projects to be arranged individually with instructors.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • A detailed student proposal must be submitted to the instructor and approved by the Academic Director during the first week of term.

  • RETL 661 Advanced Topics in Retail Management 1 (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Advanced topics will be selected from current issues in retailing.

    Terms: Fall 2021

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

  • RETL 662 Advanced Topics in Retail Management 2 (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Advanced topics will be selected from current issues in retailing.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

  • RETL 663 Advanced Topics in Retail Management 3 (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    RETL : Advanced topics will be selected from current issues in retailing.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

3-12 credits from:

  • INSY 645 Managing Electronic Commerce (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    Information Systems : This course will provide students with an understanding of e-commerce. The most important concepts, models, tools and applications related to e-commerce will be studied. The primary objective of the course is to explore the knowledge and the skills that an IS professional should develop to face this new reality in business organizations.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

  • INSY 653 Analytics for Digital Business Models (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    Information Systems : Conceptual background coupled with hands-on experience with methods and tools needed to enable digital business models to strategically leverage analytics, with the goal of improving firm performance and decision-making, and attaining a competitive advantage. Topics include understanding online word-of-mouth through analysis of structured and unstructured data, distinguishing between homophily and influence in online social networks, mobile commerce, and more.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • Prerequisite(s): INSY 642 Minimum Grade or Test Scores : B-

  • INSY 661 Database and Distributed Systems for Analytics (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    Information Systems : This course will present the student with many key concepts relating to database technology, how database technology is being used for managing large datasets, and the opportunity to put these concepts to practice. This course will cover database management system (DBMS) concepts, database architecture, database design using entity-relationship (ER) modeling, data storage, file organization, the SQL language, normalization, data integrity, database security, data warehousing, and big data related technologies such as NoSQL, Hadoop, MapReduce, Pic, and Hive.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • **Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Course Add is the fourth lecture day.

    • **Web ADD only.

    • **No web drop allowed.

    • **Web withdrawal not applicable.

  • MGSC 672 Operations and Supply Chain Analytics (1.5 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    Management Science : The course covers analytical models that explore the key issues associated with the design and management of supply chains. A considerable portion of the course is devoted to data-driven decision models that treat uncertainty explicitly. Topics include supply network design, inventory centralization, value of information, and contracts.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • Prerequisites: (INSY 660 OR INSY 662 OR Instructor's approval) AND (MGSC 660 OR MGSC 661 OR Instructor's approval)

    • **Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Course Add is the second lecture day.

    • **During the last week, there will be a make-up class on Thursday, May 28th.

    • **Web ADD only.

    • **No web drop allowed.

    • **Web withdrawal not applicable.

  • MRKT 672 Internet Marketing Analytics (1.5 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    Marketing : What makes internet marketing different? Introduction to internet marketing - search engine optimization. Inbound marketing - search advertising and privacy concerns. Online tracking and privacy issues.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

  • MRKT 673 Pricing Analytics (1.5 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    Marketing : Introduction and basics of price-response functions and pricing optimization. Using data to estimate demand models. Value-based pricing, consumer valuations, personalization. Tactics of price differentiation. Pricing with constrained supply. Team project consultation.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

  • ORGB 633 Managerial Negotiations (3 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    Organizational Behaviour : Negotiating is a critical managerial skill. The purpose of this course is to allow students to learn to be more effective negotiators. The class environment used to accomplish this goal includes many exercises, personality inventories, and cases. The focus of the course will be on the processes of bargaining and the emphasis is "hands on" learning, although theories of negotiation and research examining negotiation will also be covered. Each student will have a great deal of control over how much he or she will develop into a better negotiator as a result of participating in this course.

    Terms: Fall 2021, Winter 2022

    Instructors: Hewlin, Jay (Fall) Cohen, Lisa (Winter)

    • **Although this course follows a Tuesday/Thursday lecture pattern, there will be one class held on Wednesday, June 14, 2017.

  • ORGB 661 Ethical Leadership and Leading Change (1.5 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    Organizational Behaviour : Students will learn to: excel in the practice of distributed and shared leadership, critical to contemporary business; develop a collaboration style and learn about themselves as leaders – their strengths, areas for improvement; learn how to jointly develop a vision and superordinate goal; establish guidelines, protocols, and criteria for leading change and for the respectful and ethical collection, storage, and use of data derived from others; develop their capacity to lead across hierarchical levels, including ‘leading upwards’; understand how leadership is necessary for resolving ‘wicked problems’ (problems that require leadership, not management).

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • **This course will be held on August 16, 27, 30, September 1, 3, 13 & 15.

    • **Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Course Add is the second lecture day

    • **No web drop allowed.

    • **Web withdrawal not applicable.

    • **Web ADD only.

  • ORGB 671 Talent Analytics (1.5 credits)

    Offered by: Management (Desautels Faculty of Management)

    Administered by: Graduate Studies

    Overview

    Organizational Behaviour : Learning objectives: to gain experience in collecting and integrating performance and personnel outcome data; to develop and practice skills needed to analyze these types data; to cultivate knowledge and an understanding of the potential and limitations of talent analytics; to become able to apply the skills and knowledge from class to future organizational settings.

    Terms: This course is not scheduled for the 2021-2022 academic year.

    Instructors: There are no professors associated with this course for the 2021-2022 academic year.

    • Prerequisite: (INSY 660 OR INSY 662 OR Instructor's approval) AND (MGSC 660 OR MGSC 661 OR Instructor's approval)

    • **Due to the intensive nature of this course, the standard add/drop and withdrawal deadlines do not apply. Course Add is the second lecture day.

    • **During the last week, there will be a make-up class on Thursday, May 28th.

    • **Web ADD only.

    • **No Web Drop.

    • *Web withdrawal not applicable.

Desautels Faculty of Management—2021-2022 (last updated Apr. 7, 2021) (disclaimer)
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