RETL : Overview of operations management in the retailing industry. Channel management. Forecasting, assortment planning and merchandising. Procurement and supplier management. Inventory management and personalized/dynamic pricing. Logistics and delivery network. Managing store operations and service quality. Customer Relationship Management.
Terms: Winter 2022
Instructors: Ray, Saibal (Winter)
Restrictions: Open only to Master's students within the Desautels Faculty of Management