CMS2 533 Lean Operations and Performance Management in Health Services (3 credits)

Offered by: Career & Professional Develop (School of Continuing Studies)

Overview

Management Science (CCE) : Role of operations management and how to create public value by delivering services effectively and efficiently, and measure the performance of the organization, including how the lean approach in healthcare can provide “outside of the box” solutions to resolve process issues and improve quality, cost and delivery of healthcare services.

Terms: Winter 2019, Summer 2019, Fall 2018

Instructors: Therrien, Serge; Levesque, Yvan (Winter) Therrien, Serge; Levesque, Yvan (Summer) Levesque, Yvan (Fall)

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