Student Services is here for you!

McGill offers a wide variety of services to support student success and well-being. Due to the COVID-19 alert level in Montreal, some of our services will return to remote delivery until further notice.  For details, click visit the "How to Access Student Services" page.  In all cases, access is by appointment only, so please contact us for an appointment.

Coronavirus Updates How to Access Student Services Remote Student Life Portal

Self-Quarantine Resources

All students—international or Canadian—entering Canada from abroad will be required to quarantine for a 14-day period. We’ve brought together a number of resources to help you create your quarantine plan, which you’ll need to provide to a Canada Border Services Officer when you arrive (travellers are required to use the ArriveCAN app to prepare and submit your plan). You can still access many of our services remotely while in quarantine, and some services will be available on-campus once you have completed your quarantine.

  • Designated Learning Institutions (DLIs) with a COVID-19 readiness plan approved by their province or territory--including McGill University--are able to reopen to international students who are currently outside Canada. Details about the new rules for entering Canada are available on the International Student Services FAQ.
  • Don't forget to use the ArriveCAN app to prepare and submit your self-quarantine plan within 48 hours before arriving.

Remember, there’s no rush. Whenever you arrive, you can begin your 14-day period and study remotely at the same time.

Next Steps

  1. Think about your arrival

    • Where will you self-quarantine?
    • How will you get there?
    • How will you make arrangements for your support such as food, medication, child care, or cleaning supplies?
    • Check out the FAQ (below) for additional tips and information.
  2. Create your self-quarantine plan

  3. Submit your self-quarantine plan

  4. Check in with ArriveCAN
    • As of November 21, 2020, travellers entering Canada by land, air, or sea, will be required to submit information through the ArriveCAN app during your quarantine/isolation period. Read more information via the Government of Canada's public health website


Do I have to self-quarantine?

Students arriving from within Canada

  • There are no isolation measures for people arriving from other Canadian provinces, so you do not need to self-isolate.

Students arriving from outside of Canada

  • Whether you're a Canadian or international student travelling from abroad, you must self-isolate for 14 days, regardless of the method of travel. 

Students living in Residences

  • Student Housing and Hospitality Services has a limited number of rooms available for self-isolation. In order to access those rooms, you must complete this online form on the OneCard website. See Self-Quarantine FAQs below for more information.

Students living off-campus

  • If you cannot self-isolate in your apartment, there are several hotels providing accommodations for quarantine and offering a special rate to McGill students. See Question 5 in our Self-Quarantine FAQs below for more information.

Self-Quarantine FAQs

1) Do I have to self-quarantine?

You must quarantine for 14 days if you are coming to Montreal from outside of Canada, whether by land or air travel. At the port of entry (land/air), the officer will ask you for your quarantine plan. You will be asked to provide basic information using the traveler contact information form (available online/paper). A border services officer will conduct a screening in order to assess any symptoms. 

The government of Canada recommends that you use the ArriveCan app to speed up your arrival process. You must submit your information 48 hours before arrival in Canada.

If you violate any instructions provided to you when you enter Canada, this is an offence under the Quarantine Act. Consequences may include up to $750,000 in fines and/or 6 months in prison, and/or being removed from Canada and banned from entering for one year.

Source: Immigration Refugees and Citizenship Canada

2) My flight will land at the Trudeau International Airport in Montreal. Can I use public transportation to get to my quarantine location?

According to the guidelines for Montreal-Trudeau airport, only asymptomatic travelers will be allowed to use ground transportation (ex. Taxi, Uber).

Taxis: Drivers must clean their cars between each customer, wear a mask and wash their hands.

Wearing a mask/face covering that covers the nose and mouth is mandatory in enclosed or partially enclosed public places, including on public transit.

Source: Montreal Trudeau International Airport

3) I am an undergraduate student and plan to stay in McGill housing. Can I quarantine there?

For more information about meals, WiFi, etc., please visit the McGill Housing Covid-19 FAQ site for updated information.

4) I will not be living in McGill Housing. Where can I self-isolate/quarantine?

The McGill Housing website offers a list of downtown Montreal hotels offering rooms to quarantine in (for list, see two questions: “I am an international undergraduate student moving into McGill residences in the Fall and would need to self-isolate (quarantine) for 14 days. What options are available to me?” and “I am an incoming graduate student and would need to self-isolate (quarantine) for 14 days. What options are available to me?”). Make sure to ask for the McGill rate when making your reservation.

5) How and where can I get groceries?

Grocery stores in Montreal offer contact-free delivery (ex. Metro, IGA, Provigo). To pay for groceries, you will need to bring a credit card since you won’t be able to open a bank account in Canada until your quarantine period of 14 days is over.

6) Does the International Student Health Insurance plan cover testing for COVID-19?

The International Health Insurance (IHI) plan covers testing, hospitalization and treatment for COVID-19 in Canada. Please refer to the Basic Health Benefits on pages 7-9 in the Medavie Blue Cross handbook for details on this coverage. Medical costs incurred at a hospital will be billed directly to Medavie Blue Cross as long as you provide the hospital with your IHI card. Meaning, you will not be paying out of pocket for these services.

As per McGill’s current recommendations, members of the McGill community who have flu-like symptoms should call 1-877-644-4545 instead of going in-person to a medical clinic. Based on your symptoms and travel history, a health care professional will advise you on the best course of action.


Additional COVID-19 & Self-Quarantine Resources

Monitor your symptoms at all times and call 1-877-644-4545 if symptoms start to develop.

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