Wait Times

Student Services is committed to providing, clear transparent information about the services it offers. Almost all of the services we offer are funded by your Student Services fee.

We understand that there is often a wait time before getting an appointment in some of our units.  The chart below is updated bi-weekly, and provides the timeframe for all urgent services and pre-booked services..

  DROP-IN APPOINTMENTS PRE-BOOKED APPOINTMENTS
CAREER PLANNING SERVICE (CaPS)
  • 8 Undergraduate Advising and CV appointments available daily. In person registration starts at 9am on the day of and appointments are first-come, first-served. 
  • 3 Graduate Advising and CV appointments available on Mondays and Wednesdays. In person registration starts at 9am on the day of and appointments are first-come, first-served 

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Grad: 2 days
Undergrad: 5 days
COUNSELLING SERVICES

30-minute consultations available daily. In person registration starts at 10am on the day of and appointments are first-come, first-served.
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5 weeks
INTERNATIONAL STUDENT SERVICES (ISS)

Appointments available daily and are first-come, first-served. 
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Note: ISS does NOT provide advising on Permanent Residence (PR).

2-3 days
OFFICE FOR STUDENTS WITH DISABILITIES (OSD)

Check in appointments are available on Monday, Wednesday and Friday for students currently registered with OSD. In person and phone registration starts at 9am on the day of and check-ins are first-come, first-served.
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Note: New students are required to book an appointment.

2 days
PSYCHIATRIC SERVICES

Urgent Safety Evaluations are available daily for students experiencing a crisis situation where they might be a harm to oneself or others. In person registration starts at 9am on the day of and appointments are first-come, first served.
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12 - 13 weeks
SCHOLARSHIPS AND STUDENT AID If you are in need of an emergency loan for essentials, visit the Scholarships and Student Aid Emergency Loan webpage for instructions. 5 days
STUDENT HEALTH SERVICE

Appointments are available daily. In person registration starts at 8:30am on the day of and appointments are first-come, first-served. As drop-in slots fill up quickly, it is important to arrive at the clinic as early as possible.
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Doctors: 7 days
Nurses: 5-7 days

Last updated: Monday, April 8 2019