Job Title  Job Description
1

Service Improvement Associate / Training Coordinator

Shadow a Service Point Service Professional and Training Coordinator - answering phones and e-mails, interactions in person etc... 
Also, organizing and refreshing the training schedule for current employees and the onboarding program for new staff and work-study students. Projecting and planning for busy periods.
2

Student Exchange program

Shadow a Service Point Representative while they process applications, mobility awards, answer queries via email and/or drop-in.
3

Welcome Centre - Information Assistant

Greet the visitors arriving for tours; answer general campus wayfinding questions and specific program application requirements.
 
4

Open House Event Operations Assistant

Assist the organizing team during our Open House event on Sunday October 29, 2017. Assignments will include: training the student helpers and supervising them on OH day; working on web and social media enhancements in October, leading up to OH day; hosting the Cegep students who arrive by bus from Québec City & Gatineau (must be fluently bilingual). All three positions require presence during the full day on Sunday Oct 29, 2017.
 
5

Service Representative at Service Point

Shadow a Service Point Representative for the day, answering calls from prospective students, current students & alumni as well as responding to emails and in-person queries.
6

Director of Admissions

Shadow the Director of Admissions for a few days. Confidentiality required.
7

Project Manager (enhancement of an existing Product)

Work on a Short Term Project (Requiring no more than 14 hours of the participant's time). This opportunity allows for the involvement in a project to improve services, conduct research, or introduce new technologies. This opportunity could also include events such as sports games, Open House, Discover McGill, convocation, and others. A short term project may allow the participant to develop new skills or to contribute existing expertise to the project.
8

Service Point Greeter - school year start-up

Volunteers will greet students and parents during rez move-in weekend and throughout the first few days of the school year (August 28th to September 3rd). Volunteers will help to welcome people, direct people and provide assistance for McGill/Montreal related questions.