During the period in which McGill has committed to offering remote instruction, the Scholarships and Student Aid Office is pleased to offer virtual services as well as limited in-person services.

Student Services is here for you!

McGill offers a wide variety of services to support student success and well-being. Due to the COVID-19 alert level in Montreal, some of our services will return to remote delivery until further notice. For details, click visit the "How to Access Student Services" page. In all cases, access is by appointment only, so please contact us for an appointment.

Coronavirus Updates How to Access Student Services Remote Student Life Portal

COVID-19 FAQ

SPECIAL COVID-19 EDITION OF FREQUENTLY ASKED QUESTIONS AND IMPORTANT UPDATES REGARDING SCHOLARSHIPS, GOVERNMENT STUDENT FINANCIAL ASSISTANCE AND MCGILL’S NEED-BASED AID PROGRAMS AND SERVICES

How do I contact your office during the Fall 2020 semester? Can I visit in-person?

The best way to reach us is by phone or email*. Our one-on-one appointments are offered virtually. On an exceptional basis, we will grant an in-person appointment following an initial virtual consultation. Some in-person counter visits are necessary (pick-up of government documents, commissioner for oaths,..) but require a pre-booked appointment.

*Calling 514-398-6013 is currently the most expedited way to book an appointment, as availabilities can be easily determined within one interaction. Alternatively, you may email us at student.aid [at] mcgill.ca - with the subject line: Financial Aid Appointment Required + your McGill ID Number. Kindly note there may be delays in response when scheduling via email; as it takes multiple email exchanges to confirm an appointment. Please do NOT both call and email as this creates delays for all.

See Contact Us for more details.

I have financial concerns due to exceptional circumstances caused by COVID-19. Is emergency financial aid available?

You are not alone if you are experiencing urgent financial support due to travel necessities, lost wages and a host of other situations. If you have immediate financial concerns, you may apply to the Scholarships & Student Aid Office for In-Course Financial Aid. This is a bursary and loan program for students based on demonstrated financial need. For first-degree students, parental income is a consideration.

Step 1: Submit an In-Course Aid application in Minerva

1. Go to the application in Minerva under the Financial Aid & Awards tab --> Financial Aid menu --> Apply for McGill Financial Aid --> Apply for In-Course Financial Aid. Don’t forget to Update your Financial Aid Profile with new information since your last application.

2. In addition to your regular expenses, the Resources and Budget section may include any extra and unexpected expenses you must incur for travel as well as any non-refundable living costs if you were away on exchange, for example, and which duplicate your living arrangements once you have returned.

3. In the Special Circumstances section, be specific about your exact circumstances and immediate financial concerns

Step 2: Attend an appointment with a Financial Aid Counselor

1. Contact the Scholarships & Student Aid Office by emailing student.aid [at] mcgill.ca using the subject line “Urgent COVID Travel” or “Urgent Financial Need” 

Please use your McGill email and include your McGill ID in all correspondence with our office.

2. You will either be contacted by email directly by a Front Line Team member or Financial Aid Counsellor, receive an online assessment in Minerva, or you will be offered a Skype appointment with as little delay as possible. Check Minerva regularly for any updated information or instructions.

For more information, please see:

McGill’s In-Course Financial Aid for undergraduates

McGill’s In-Course Financial Aid for graduate students

Our office has compiled a special edition of our Cheap Sheet: PDF icon COVID-19 Tip Sheet. There is information on grocery stores, pharmacies, online shopping, utilities and some frugal living tips.

Contact the Scholarships & Student Aid Office with any urgent questions or concerns.

What are the pandemic-related federal relief measures that students might take advantage of?

A summary of the Government of Canada’s pandemic-related measures that may apply McGill newly admitted students, current students, or those recently graduated is available on our pandemic-related relief measure webpage. Students are encouraged to inform themselves and take advantage when applicable.

I am a recipient of government student financial assistance. How might my aid or loans in repayment be impacted during this exceptional time?

Each jurisdiction has announced a variety of provisions for student aid recipients and loan borrowers. The Scholarships & Student Aid Office is helping to compile and interpret them. Please click on the relevant section(s) below.

Rest assured that McGill’s Scholarships & Student Aid Office is still handling all government aid records and paperwork, including Program Information, Confirmations of Enrolment, and Continuation of Interest-Free Status.

If you are considering withdrawal from courses, there may be an impact on your current year assessment or future assessment, depending on the timing and rules within your jurisdiction. If this results in immediate financial hardship, please see FAQ #1 for possible relief.

Quebec’s Aide financière aux études (AFE)

As of March 14th, following the announcement of the closure of all educational institutions to prevent the spread of COVID-19, AFE informed schools that student financial assistance payments will be made as planned.

As of March 20th, AFE also posted information about suspending debt repayment as part of the COVID-19 relief efforts in  English and French.

Canada Student Loans & Grants

Improvements for CLSP loan borrowers

On March 18, 2020, the Government of Canada announced the COVID-19 Economic Response Plan which includes a wide set of measures to help Canadians affected by the impacts of the COVID-19 pandemic.

“To support student loan borrowers during the COVID-19 pandemic, the Government of Canada has announced its plan to pause the repayment of Canada Student Loans until September 30th, 2020, with no accrual of interest. Pending parliamentary approval, these measures will become effective March 30th, 2020. This will include pre-authorized debits. We will provide more details shortly.

Important notice: If you paid interest on your student loan in 2019, your Tax Receipt and your annual statement will be available in your secure inbox as of January 13th, 2020. T4A documents will be available by February 29th, 2020.”

For Part-Time CSLP loans, if your province still uses the paper part-time application, section E must be completed by McGill Student Aid Office and then it is the student’s responsibility to submit it to the loan program. This can happen as email transmission between school and student.

Improvements to CSLP for 2020/21 academic year

On April 22, 2020, the Government of Canada announced $9B in federal measures aimed at addressing student needs during the pandemic. More students will be able to access the Canada Student Loan and Grant Program with the following increased levels of generosity temporarily IN PLACE FOR ONE YEAR ONLY:

- Double the Canada Student Grants for all eligible full-time students to up to $6,000 and up to $3,600 for part-time students in 2020-21. The Canada Student Grants for Students with Permanent Disabilities and Students with Dependents will also be doubled.

- Broaden eligibility for student financial assistance by removing the expected student’s and spouse’s contributions in 2020-21, in recognition that many students and families will struggle to save for school this year.

- Enhance the Canada Student Loans Program by raising the maximum weekly amount that can be provided to a student in 2020-21 from $210 to $350.

For more information on the CSLP, please visit the Government of Canada website.

British Columbia’s StudentAid BC

What if an institution temporarily suspends operations (e.g. school closes, exchange program students recalled, work-integrated learning cancelled, etc.) as a result of the Coronavirus?

An interruption of study of up to four weeks will have no impact on student eligibility for financial assistance or disbursement of funding if students recommence classes at the end of the interruption. No withdrawal/unsuccessful completion reporting to StudentAid BC is required.

What if a student is ill or has been quarantined with the Coronavirus and cannot attend classes?

As with other illnesses, students may choose to work with their institutions to find alternate ways of completing their study period. If a student is unable to successfully complete their study period, the institution will determine whether to report their withdrawal as either a non-punitive withdrawal or unsuccessful completion. Students may choose to appeal this to StudentAid BC in order to access future funding.

Who should I contact if I’m not sure what to do?

Please call StudentAid BC at 1-800-561-1818.

StudentAid BC has a business continuity plan in place to continue to provide funding and support services to students and institutions in contingencies.

To ensure timely document processing, students are encouraged to submit documents and correspondence through their SABC dashboard account or by email to StudentAidBC [at] gov.bc.ca (excluding those requiring an ink signature).

At this time, an exception has been made to accept Part-Time Applications via document upload or email.

Many institutions are moving towards online delivery of programs to comply with public health directives. SABC will support these measures through the following changes:

For Program Year 2019/20 (ending July 31, 2020), existing programs moving from on site to online delivery do not require a Confirmation of Distance Education Eligibility (CODEE) form. Institutions do not need to notify SABC of these changes but must ensure compliance with their regulator.

Online programs submitted for the 2020/21 Program Year will be assessed based on the current Online Program Policy.

Alberta Student Aid

“With the COVID-19 outbreak, Alberta Student Aid is encouraging students to use their online services as it will result in faster processing times. In addition, Advanced Education is pausing all repayments of Alberta student loans for six months beginning March 30, 2020. Interest will not accrue during this period and students do not need to apply for the repayment pause”.

Saskatchewan Student Services

With the recent outbreak of the COVID 19, there have been numerous school closures, class suspensions, class cancellations, courses being moved to distance education, etc. No student loans will be discontinued due to course cancellation, course suspension, or as a result of the COVID 19 outbreak.

All students currently scheduled to receive a payment in April, will continue to receive that April payment.

Spring/Summer applications have been processed and confirmation of enrolments will be available to McGill to process 21 days prior to the course start date.

We encourage all students that have Advanced Education portal accounts to upload their documents through that secure site. For those students who do not have a portal account, they can submit documents by email at studentservices [at] gov.sk.ca. We would encourage students submitting documents using email to not include their full 9 digit Social Insurance number. We suggest they include only the last 3 digits of their Social insurance number on documents that contain this requirement.

Manitoba Student Aid

Students can submit documents by email to: manitobastudentaid [at] gov.mb.ca or by mail: 401-1181 Portage Ave, Winnipeg MB, R3G 0T3

Ontario Student Assistance Program (OSAP)

Please see the section on Canada Student Loan Program regarding debt relief. As OSAP has integrated loans with CSLP, all payments are suspended from March 30th to September 30th 2020.

With respect to OAN/Password reset, students should be directed to the self-serve option available on the OSAP log in page. If they are unable to retrieve this information electronically, by email or by answering their challenge questions, their only option is to complete the form available from the link on the site and mail it, along with supporting documents, to the Student Financial Assistance Branch as instructed. OSAP will manage this in date-received order and email students their temporary password/OAN.

The government of Ontario is easing the financial burden on students by temporarily deferring payments for Ontario Student Assistance Program (OSAP) borrowers. Please visit their website for more information. 

New Brunswick Student Aid

NB Student Aid has closed down as of Monday, March 16th.

The 1-800-number has been re-directed to urgent care, so contact in reference to the status of your NB student loan may be difficult. New Brunswick Student Financial Services is operating at a reduced capacity as it continues to monitor the changing situation for students and borrowers resulting from the Coronavirus (COVID-19) pandemic. We are working with our federal government partners and educational institutions to ensure that our clients do not experience unnecessary hardship during this uncertain time. While our operations will continue, our priority will be students who were already in-study prior to March 16, 2020. Information on our website will be updated as appropriate.

Prince Edward Island Student Aid

Not specific updates circulated

Nova Scotia Student Assistance (NSSA)

“As the situation regarding the COVID-19 virus continues to evolve, the Nova Scotia Student Assistance Office wanted to reach out to our post-secondary schools to let you know we will be maintaining essential services. As well, the Nova Scotia Student Assistance Office is working together with Canada Student Loan to provide information regarding student funding. We will be flexible with our students under these unusual circumstances. As more information becomes available we will share it with you.”

Newfoundland and Labrador Student Financial Services

IMPORTANT NOTICE

Student Aid is operating at a reduced capacity as a result of the COVID-10 pandemic. In addition, effective immediately, Student Aid has discontinued in-person and phone services. Students and the public can access the Division via email at studentaidenquiry [at] gov.nl.ca and are encouraged to send any required documents electronically to studentaidmailbox [at] gov.nl.ca .

The Government of Canada and the Government of Newfoundland and Labrador work together to provide student financial assistance. Both loans and grants are available to help you access and pay for post-secondary education. With one application you will be assessed for both federal and provincial financial assistance.

Yukon

At this time there is no specific information issued from Yukon Student Aid regarding responses to COVID-19. Please see Canada Student Loan section.

Northwest Territories

At this time there is no specific information issued from NWT regarding responses to COVID-19.

Nunavut

At this time there is no specific information issued from Nunavut regarding responses to COVID-19.

U.S. Federal Loans

(known as “Title IV” and “Direct Loans Program” and “FSA – Federal Student Aid”)

Every American student with US Direct Loans (subsidized, unsubsidized, Parent PLUS or Grad PLUS) has received direct communications from US.studentaid [at] mcgill.ca regarding the impact and resolution of McGill’s move to online education. Every American student with US Direct Loans will continue to receive updates from the Scholarships and Student Aid Office.

I'm a Quebec student receiving AFE. Will there be changes to the amount of aid they offer in 2020-2021?

I am a Work Study Student employed on campus, but I'm concerned about my inability to continue working due to closures or illness. What do I do?

Concerns have been expressed by Work Study students due to the University’s closure. McGill’s COVID-19 webpage contains the following information, and we have received further confirmation that Work Study and other student casual workers are included in this statement:

All academic and administrative staff, including casual employees who were scheduled to work until May 1st will be paid. Casual and work-study employees, please consult the instructions on the McGill coronavirus FAQs.

Students are encouraged to communicate with their direct supervisors to receive instructions specific to their job. You may be asked to work remotely in support of essential services for part or all of the suspension period and beyond.

Beyond the suspension period if you are still living on or near campus yet unable to continue working at your part-time campus job for reasons beyond your control, and you are experiencing immediate financial concerns please go to the first FAQ on this page to seek financial relief.

What is the Canada Emergency Response Benefit (CERB) for eligible workers?

"The Canada Emergency Response Benefit is intended to provide temporary income support to workers who are without employment or self-employment income for reasons related to COVID-19." For more information, check out their PDF icon COVID-19 Economic Response Plan: Support for Canadians FAQ.

For more information:

Work Study Main Page

Students

Employers

I am an International Student. Can I still work part-time on or off-campus despite the suspension of studies?

International students on study permits are still able to work 20 hours/week despite suspended activities.

In regards to working on or off-campus, given that COVID-19 is beyond a student’s control, international students who were eligible to work on or off-campus can continue to work on or off-campus even if they have been forced to drop to part-time studies or take a break in studies. However, these students are still subject to the authorized number of hours they would have been permitted had they been full-time students. Therefore, they can work part-time (up to 20 hours a week) combined on- and off-campus work during an academic session and full-time during a regularly scheduled break.

I am an Employer of Work Study Students. If I continue to pay them for remote work, will I still receive my Work Study subsidies?

Casual employees (including Work Study students) who were scheduled to work until May 1st will be paid. Casual and work-study employees, please consult the instructions on the McGill coronavirus FAQs.

Any hours of work paid to Work Study students will be subsidized by the Scholarships & Student Aid Office as per our usual process and rules.

A Work Study reimbursement will be run on schedule at the end of March, in recognition of a typical ‘year end’ for many research grants. If students have immediate financial concerns due to interruption of part-time work, they may apply for In-Course Financial Aid.

What is the Canada Emergency Response Benefit (CERB) for eligible workers?

"The Canada Emergency Response Benefit is intended to provide temporary income support to workers who are without employment or self-employment income for reasons related to COVID-19." For more information, check out their PDF icon COVID-19 Economic Response Plan: Support for Canadians FAQ.

For more information:

Work Study Main Page

Students

Employers

How are scholarship renewals and in-course scholarship selections impacted by increased flexibility granted to students around the Satisfactory/Unsatisfactory (S/U) option?

The University announced the normal protocol for the Satisfactory/Unsatisfactory (S/U) option is suspended for Programs and courses which are not already graded on a Pass-Fail basis. For this term, all students, whether undergraduate or graduate, may exercise the S/U option for their courses, provided that doing so would not run counter to any requirements, timelines, or policies set by their respective programs of study or external accreditation bodies. Courses for which the S/U option is exercised will not be calculated in a student’s GPA but will contribute to credits completed. Courses for which the S/U option is exercised this term may count toward a student’s major or minor requirements, and courses for which the S/U option is exercised this term will not count toward the maximum number of credits that a student may designate as S/U (i.e., up to 10 per cent of total degree credits). The date by which students may exercise the S/U option is May 22, 2020, reflecting that students’ grades are known by this time.

To align with this flexibility, the eligibility criteria to receive and/or renew scholarships have been amended to require 12 graded credits for the 2019/20 academic session (Fall and Winter) instead of the traditional 27 graded credits. This temporary policy is published in yellow alert boxes within the relevant Scholarship Regulations on the Scholarships & Student Aid website:

https://www.mcgill.ca/studentaid/scholarships-aid/current-undergrads/merit under Eligibility

And

https://mcgill.ca/studentaid/scholarships-aid/regulations-responsibilities/regulations

Under Entrance Scholarships

Under Renewable Entrance Scholarships / Number of Credits

Under Renewable Entrance Scholarships / GPA Standing

Under In-course Scholarships & Awards

Under Payment of Awards / Procedures

I received a Mobility Bursary for a Winter 2020 exchange. My plans are changed or interrupted. Will I lose my Mobility bursary?

If your official exchange is cancelled/changed/interrupted, we thank you in advance for disclosing your situation to our office. Your health and safety are the priority and we will try to reduce the financial impact to the best of our ability. Rest assured that we will allow you to retain a portion of our aid to cover any out-of-pocket expenses incurred or expected but the Scholarships and Student Aid Office will need a record of what those expenses entail. We may have to rescind your original Mobility Bursary, but will then cover your costs from another Bursary funding source. Email us at student.aid [at] mcgill.ca to explain your situation and detail your current and expected out-of-pocket costs. We will either confirm our decision by email or reach out to schedule a Skype appointment so please check your McGill email account.

I received an Enriched Educational Opportunity (EEO) Bursary for a Winter 2020 or Summer 2020 activity that has changed or is interrupted. Will I lose my EEO bursary?

If your enriched Educational Opportunity (EEO) plans have changed in Winter 2020 or Summer 2020, we thank you in advance for disclosing your situation to our office. Your health and safety are the priority and we will try to reduce the financial impact to the best of our ability. Rest assured that we will allow you to retain a portion of our aid to cover any out-of-pocket expenses incurred or expected but the Scholarships and Student Aid Office will need a record of what those expenses entail. We may have to rescind your original aid, but will then cover your costs from another Bursary funding source. Email us at student.aid [at] mcgill.ca to explain your situation and detail your current and expected out-of-pocket costs. We will either confirm our decision by email or reach out to schedule a Skype appointment so please check your McGill email account.

I'm a newly admitted undergraduate student for Fall 2020. Are you still making Entrance Scholarship decisions?

McGill is actively recruiting students from across the world for the upcoming Fall semester, this means Admissions decisions and Entrance Scholarship decisions are continuing to take place.

I'm a newly admitted undergraduate student for Fall 2020. I'm counting on receiving need-based support to be able to attend. Are you still making Entrance Bursary decisions?

McGill’s Entrance Bursary program for newly admitted students offers need-based bursaries to students with demonstrated need. The application deadline closed on June 30th.

What can I do if I'm encountering unexpected costs to access McGill courses via remote learning that I can't afford?

If you are encountering undue financial burden caused by the unexpected need to access remote learning (whether this be internet- or equipment-related costs), there may be financial aid available to help; follow the process at the top of our homepage and be sure to indicate the nature of these needs. To allow prompt responses from our email student.aid [at] mcgill.ca relating to financial concerns, please do NOT direct questions about technological issues here. If you require technological support, please email itservices [at] mcgill.ca; for resources to help you adjust to remote learning, please visit https://mcgill.ca/tls/students/remote-learning-resources

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