In this workshop, participants will be able to both identify problems and use problem solving techniques to find efficient solutions. Participants will first look at ways in which problems arise, where they arise and how problems can be identified. Second, we will discuss an easily applicable 7 step problem-solving technique and finally touch upon some cultural nuances in order to avoid intercultural misunderstandings. Through these concepts, participants will learn to see the bigger picture to solve problems successfully.
In this workshop, students will learn to:
- Identify and predict problems; discriminate between different types of problems.
- Offer adequate solutions to problems using a 7-step technique.
- Understand and apply organizationally and culturally adapted problem-solving techniques.