Parent information

Communication

As a parent, you may be used to managing your child’s accommodation plan, as was the case in high school and perhaps college. At McGill, all communication to and from the OSD should be from the student. If you have any questions, we would invite you to attend one of our Virtual Q&A sessions or by submitting a question to our Ask the OSD system.

Making an appointment with the OSD

Students can make an appointment with the OSD as soon as they have accepted their offer of admission to McGill. Students are required to make the initial appointment with the OSD (by either dropping by our front desk or phoning 514-398-6009), but parents are welcome to sit in on the appointment (either here at the OSD or virtually via Microsoft Teams) if the student is comfortable with this. It should be understood, however, that the information and conversation will be directed toward the student.

Documentation

Students without medical documentation are welcome to make an info session appointment with an Access Services Advisor (see question #3 in our FAQ), but they will need documentation to register with the OSD. The documentation should come from a licensed healthcare professional (family doctor, psychiatrist, psychologist, etc.) and should include a diagnosis as well as an explanation of how your diagnosis impacts your academic performance. If you are unsure about or have any concerns regarding your documentation (e.g. acquiring documentation, appropriateness of documentation, etc.), we would be happy to review your documentation with you during an info session appointment.

Confidentiality

The documents and personal information provided by students to our office remain confidential at all times. These can only be released to third parties with express written permission from the student. OSD registration does not appear on transcripts and it is impossible for administrative units on campus, or future employers, to have access to this information unless students disclose it.

How can I help?

It is important that students come to the OSD ready to discuss the barriers that they face in their academic careers. Many students know the specific accommodations that they received in high school and/or college, but not necessarily why they receive these accommodations. Our Access Services Advisors will discuss with the students the disability-related or environmental barriers that they face regarding their learning in class (note-taking, paying attention, participating), out of class (studying, staying organized, managing deadlines), and on exams (staying focused, reading and writing speed, fine motor).

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