More from IT Announcements


Microsoft disabling basic authentication starting October 1

Starting on October 1, 2022, Microsoft will disable basic authentication when connecting to Microsoft 365 to replace it with a more modern authentication method. This may affect the access to your McGill email.

**You will not lose your emails but if your application still uses Basic Authentication, you might temporarily be unable to access your email.

Published: 27 Sep 2022

Coming soon: myLab upgrade

The University is in the process of updating the current myLab software to a New Web version, which is coming soon. myLab is used primarily by researchers in science, engineering, and agricultural laboratories. 

Why is this necessary? 

Published: 17 Aug 2022

RESOLVED: Cisco Webex softphone issues


The issue affecting Cisco Webex softphones has been resolved. 



Some staff members using Cisco Webex softphones are experiencing issues with inbound and outbound calls. We have informed Cisco and they are working to resolve this issue. We thank you for your patience.


Published: 28 Jul 2022

RESOLVED: myCourses email notifications from a past course

UPDATE: JULY 21, 2022, 10:19 AM EST

The issue regarding myCourses email notifications being sent from a past course has been resolved. Thank you for your patience.


Published: 13 Jul 2022

RESOLVED: Workday issues

Update: Tuesday July 5, 10:22 AM The issues some users were experiencing in accessing and using Workday have been resolved. Thank you for your patience.

Original message: July 5, 10:00 AM

Some users are experiencing issues accessing Workday. We are working to resolve this issue. We appreciate your understanding.

Published: 5 Jul 2022

FAMIS access now on containment site as of June 15, 2022

As of June Wednesday, June 15, 2022 McGill's Facilities and Space Maintenance System, FAMIS will only be accessible through a remote connection to a secure "containment" environment. This is necessary because FAMIS only runs in Internet Explorer, which is no longer supported by Microsoft.

Published: 15 Jun 2022

uPrint price increase as of May 1, 2022

As of May 1, 2022, the price of printing impressions (print and copies) using the uPrint service will be increased to the following:


Black and white impressions: $0.07/per impression Colour impressions: $0.23/per impression

To: (for all paper sizes)

Published: 26 Apr 2022

McGill’s Student Directory to be decommissioned on May 30, 2022

McGill’s Student Directory, where students can choose to share their contact information with their fellow students or the community at large, will be decommissioned as of May 30, 2022. If you are a student whose information is listed in the directory, no action is required on your part.

Published: 26 Apr 2022

RESOLVED: Lecture recording is currently unavailable

The Lecture Recording System (LRS) is now available.

Original message, posted at 3:39 PM, April 7. 2022:

Lecture Recording is currently unavailable due to a technical problem. We are working to resolve the issue and apologize for any inconvenience.

We will update this announcement as new information becomes available.

Published: 7 Apr 2022
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