Clarification of restrictions on WeChat use

Although it is prohibited to use WeChat on any McGill-managed/owned device, individuals can continue to use WeChat on their personal devices using their personal accounts.

We remind you to be vigilant and exercise your discretion when using apps that can access your personal information if the proper privacy settings are not available or in place.

Published: 17 Nov 2023

Restriction of WeChat on McGill devices / Interdiction WeChat sur les appareils de McGill

This message was updated on November 20, 2023.

Ce message a été mis à jour le 20 novembre 2023.

La version française suit

Dear members of the McGill community,

Published: 16 Nov 2023

(Closed) WIN A HOODIE: Enter the IT Services Virtual Scavenger Hunt contest!

The IT Services Virtual Scavenger Hunt contest is now closed. Thank you to everyone who entered - we will contact the winners shortly. 


Welcome to a new term! The IT Services Virtual Scavenger Hunt is now open to all McGill students. Take our quiz and enter to win a McGill hoodie! Details below. 

Published: 14 Nov 2023

Important update: retirement of wiki feature in Microsoft Teams as of Jan. 2024

Are you the owner of an MS Teams workspace featuring a wiki tab, typically used for meeting notes?

If so, we would like to inform you about a significant change concerning the wiki feature (usually used for meeting notes) in Microsoft Teams. Microsoft has announced that as of January 2024, the wiki feature will be retired and replaced by OneNote.

In this article:

How does this affect you?

Published: 10 Nov 2023

Stream (on SharePoint) has replaced Stream (Classic)

McGill has completed its transition from the Stream (Classic) video-sharing platform to the new Stream (on SharePoint). Effective October 31, 2023, the Stream (Classic) interface is permanently disabled.

Published: 31 Oct 2023

Update: myProgress has been restored.

The myProgress service has now been restored.


Published: 2 Oct 2023

Safe usage of your McGill username and password

Weak or stolen passwords are hackers’ primary points of entry. If you use the same password for various accounts (even if it a strong password), a security breach for one of those accounts puts all accounts at risk.

If you are prompted to create new credentials, make sure to create a unique password for your new account and:

Published: 2 Oct 2023

Wired connectivity has been restored at Macdonald campus

UPDATE: The wired connectivity at Macdonald campus has been restored.


Published: 29 Sep 2023

NOW LIVE: Minerva’s login page has been updated to implement 2FA and SSO.

The login page for Minerva has been updated to implement Two-Factor Authentication (2FA) and Single Sign-On (SSO). 

The new login page includes two options to log in. Please take note of which login method you should use: 

Published: 27 Sep 2023

VPN UPDATE: Cisco AnyConnect has been replaced by Cisco Secure Client

The way we currently access McGill’s VPN (via Cisco AnyConnect) has been replaced by Cisco Secure Client. Cisco Secure Client is an upgraded version of Cisco AnyConnect and offers enhanced features, security and performance. 

Published: 27 Sep 2023

RESOLVED: Course synchronization issue with myCourses

Update: The issue affecting course synchronization in myCoures has been resolved.

Original message, published on August 24, 2023:

Published: 23 Aug 2023

RESOLVED: Non-credit course registration system experiencing issues

The issues affecting the non-credit course registration system have now been resolved. 

Original announcement: A technical issue is affecting the non-credit course registration system. As a result, students of the School of Continuing Studies may be unable to access McGill services. IT Services is working towards a resolution, and we thank you for your patience during this time.


Published: 23 Aug 2023

RESOLVED: Facilities and Space Management System (FAMIS) is now available

The issue affecting Facilities and Space Management System (FAMIS) is now resolved and the system is now available. 

Original message: McGill's Facilities and Space Management System (FAMIS) is currently unavailable. IT Services is working towards a resolution. We thank you for your patience. 


Published: 21 Aug 2023

Wi-Fi network: Messages on iOS and MacOS devices

On July 11th, the security certificate that secures authentication to McGill's, eduroam, and Wi-Fi networks was renewed. This certificate allows you to sign on to the Wi-Fi network in a secure manner. For Android and most Windows devices, no change was necessary, but most iOS and MacOS devices are displaying a message that prompts users to accept the certificate.

Published: 12 Jul 2023

UNIWeb decommissioning on Aug.11, 2023

On August 11, 2023, UNIWeb will no longer be accessible to McGill staff and students.  Given the very low usage rate and relatively high cost of the UNIWeb license, the decision has been taken to discontinue access to this tool. 

Refer to the full message from the Academic Personnel Office.

Published: 12 Jun 2023


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