Oh, my bag! Your rights when air travel goes wrong


Chancellor Day Hall NCDH 201, 3644 rue Peel, Montreal, QC, H3A 1W9, CA

Join us for a public lecture organised by the McGill Institute of Air and Space Law (IASL) with Dr. Gábor Lukács, founder of Air Passenger Rights.

We have all been through it: getting off the flight, going to the baggage carousel, nervously waiting, and hoping the bag we checked in arrives. Preferably in one piece.

Air travel should not be so stressful. When your baggage is delayed, damaged, or lost, the airline owes you compensation up to $2,000. Learn what your rights are and how to enforce them, from the airport all the way to the courthouse.

About the speaker

Dr. Gábor Lukács is the founder and coordinator of Air Passenger Rights, an independent non-profit network of volunteers devoted to empowering travellers through education, advocacy, investigation, and litigation.

Since 2008, Dr. Lukács has filed more than two dozen successful regulatory complaints with the Canadian Transportation Agency (CTA), challenging the terms, conditions, and practices of airlines, resulting in orders directing them to amend their conditions of carriage and offer better protection to passengers.

Dr. Lukács has appeared before courts across Canada, including the Federal Court of Appeal and the Supreme Court of Canada, in respect of air passenger rights. He successfully challenged the CTA's lack of transparency and the reasonableness of the Agency's decisions.

Please note that while the location is wheelchair-accessible, construction work around the Faculty and the closure of McIntyre garage have made reaching our building more complicated. See our explainer on how to best reach the Faculty, which includes information for people with reduced mobility.