Warning message

You must login to view this form.

Request to receive incoming fax via XMedius

Please sign in using your McGill Username and Password to access the form.

This form should be filled by the Telephone Coordinator of a unit to request a new fax number, or request that an existing analog fax number be converted to receive incoming faxes via XMedius.

IMPORTANT: Analog fax lines to be maintained for PCI (payment card industry) communication purposes

Please note that the transmission and reception of sensitive information, such as credit card information related to a McGill Merchant account, must respect PCI compliance standards; this is not the case for XMedius. If you are currently receiving/transmitting sensitive information by fax in relation to a McGill merchant account, please make sure to keep this analog fax line active until further notice.

Once the XMedius fax request is completed, a member of the Service Desk will contact you to notify you that the change is in effect. From that moment on, incoming faxes will be received through a resource account email, with the address of the format ORG-DEPT-FaxNumber [at] mcgill.ca (e.g., 043-NCS-5143981111 [at] mcgill.ca). You will be given access to that resource account mailbox and can add or remove other delegates to manage incoming faxes for your unit.


Back to top