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BEGIN:VEVENT
UID:20260415T203211EDT-1437uVIAVu@132.216.98.100
DTSTAMP:20260416T003211Z
DESCRIPTION:NOTE: These sessions are available ONLY to IT Services Units.\n
 \nTarget Audience: All IT Services staff.\n	Prerequisites: None.\n	Duration:
  1.5 hours\n	Course format: Workshop\n\nRegister now (Choose the session th
 at best fits your schedule)\n\nDescription: This course provides an overvi
 ew of the problem management process in ServiceNow\, explaining what Probl
 em Management is and how to create and resolve a problem in ServiceNow.\n
DTSTART:20251024T173000Z
DTEND:20251024T190000Z
SUMMARY:ITM 340 - ITSM Problem Management
URL:https://www.mcgill.ca/it/channels/event/itm-340-itsm-problem-management
 -340207
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