Update on student and alumni email problems, April 1, 2 pm


Update - April 1, 2 pm: For students and alumni whose McGill mailboxes are still affected by the recent problems with Exchange ...

Please continue to access your mailbox using Outlook Web Access (http://exchange.mcgill.ca) or by logging into the myMcGill portal until Saturday, April 3, after which you will be able to access your mailbox and all restored email on any of the usual platforms.

Unfortunately, emails sent to you between 5 pm Saturday March 27 and Monday March 29 at 12 pm noon are not recoverable.  We are contacting the senders to make them aware of the problem and asking them to resend the emails, at their discretion. 

Stay tuned for any further details. Once again, we apologize for any inconvenience while we work to resolve the problem.

Staff and students whose email is unaffected can continue to access their email as usual.