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IT Services News - Quarterly

This page will be updated approximately four times a year. For the most recent IT news see the Announcements column at the right.


What happened from October 2015 through March 2016

Wifi expands outdoors

McGill Wireless Network service is now available in some outdoor areas on the downtown campus. Additional WiFi access points will be added this spring.

 

EVault decommissioning

We are in the process of decommissioning the EVault archiving service in preparation for the move of faculty and staff mailboxes to Office 365. Messages from EVault are being moved to an in-place archive folder.

Audiovisual Equipment LoansAudiovisual Equipment Loans office extends opening hours

The Audiovisual Equipment Loans office at 688 Sherbrooke West, room 285 will now be open Monday to Friday from 9:00 am to 4:45 pm. The office at Macdonald campus is open from 9 to 5.

Skype for BusinessSkype for Business can now connect with regular Skype users

You can now add people to your McGill Skype for Business contact list even if they are using regular Skype.

 

Alertus - Emergency Desktop NotificationsNew versions of Alertus desktop notification software

Alertus software is used to communicate health and safety notifications to your desktop on the McGill network. New versions are now available for Windows and Mac.

 

IT Service Management, Fully ConnectedIT Service Management Project

IT Services is currently undertaking a major project to overhaul our internal operations. There are three phases to the project; the first two affect internal processes only (Change, Incident, Internal Requests and Problem Management). The final phase will involve a customer-facing portal for IT requests, incident reporting and support. More information will be forthcoming as the project progresses.


What's on the horizon

Banner/Minerva/Imaging upgrade

Banner, Minerva ApplicationXtender (imaging) will be upgraded from April 1 to April 5. Several critical services will be unavailable during this period.

 

Office 365 email for faculty and staff

Faculty and staff mailboxes currently hosted on McGill's central Exchange server (email addresses that end in @mcgill.ca) will begin moving to the Office 365 cloud in May 2016.