- it_services mcgill.ca/it
- it_services mcgill.ca/library
- it_services mcgill.ca/tls
IT Services has successfully installed new critical patches for Trend Micro OfficeScan on all campus computers and laptops.
IT Services will be installing two new critical patches on McGill’s Antivirus server, Trend Micro OfficeScan, on all campus computers and laptops. Home computers are not affected.
The upgrade will be staggered and performed at 6:30 pm until 7:00 pm on one of the following days:...
Microsoft has announced it is ending support for Office 2007 as of October 10, 2017. This means there will be no support for technical issues or bug fixes and no security updates for vulnerabilities.
In addition, as of October 31, 2017 Outlook 2007 will be unable to connect to Office 365 mailboxes....
myFuture is once again available.
Original message posted September 25, 2017 at 13:41 pm
myFuture, the online career and internship management system, is currently experiencing login issues on all four sites. We apologize for any inconvenience this may cause.
If you have upgraded your iPhone or iPad to iOS 11 you may encounter issues accessing your McGill email. That's because the Mail app on newly released iOS 11 is currently not compatible with Outlook.com (email on Office 365). If you are still using iOS 9 or iOS 10, you are not affected....
Back by popular demand, the next Web Service Group Presentation on the WMS is coming this fall. Join us for a presentation featuring the latest WMS news and highlights, including a highly-anticipated special segment on the world of webforms in the WMS....
The Binder and Assignment Grader apps are now available. We thank you for your patience and apologize for the inconvenience.
Orignal Message posted on September 14, 2017 at 10:18 am:
Due to a technical issue, the Binder and Assignment Grader apps for myCourses are currently unavailable.
We appreciate your patience and hope to resolve the issue as quickly as possible.
The following announcement was originally posted in April 2017:
As of May 3, 2017, students who are members of the following groups will not be able to access the uPrint machines on campus with their McGill ID Card, or their McGill username and password:...
The phone issue and power outage was resolved at around 2:00 pm, September 11, 2017.
Original announcement posted - September 11, 2017 at 1:30 pm
There are power outages and phone issues in some buildings on the downtown campus. We thank you for your patience while we resolve this issue.
Due to the current high volume of course enrolments (adds/drops), it may take up to an hour for a course registration in Minerva to appear in myCourses. Please allow this delay before advising the IT Service Desk.
We apologize for the inconvenience and thank you for your understanding.
Phishing scam with multiple subjects and senders: "Validate Your McGill Account" & "Important Alert"
There are multiple phishing emails circulating from different senders asking users to click on a link to validate their email account. The link redirects to a fake login page. The email subjects are "Validate your McGill Account" and "Important Alert from McGill University Admin".
See an example of the phishing message below....
There is a phishing email circulating asking users to click on a link to view files via dropbox that their Admin has shared. The link redirects to a fake login page. See an example of this phishing message below....
As of August 2nd, 2017, D2 is the main web-based document management solution used at McGill for creating, managing and publishing electronic documents. D2 is the replacement solution for CenterStage, which lost vendor support in spring 2017....
Back by popular demand, the Web Service Group will be offering another presentation in the Fall — this time shining a spotlight on the highly-requested topic of webforms in the WMS. This is something you won’t want to miss so stay tuned for more details to come. In the meantime, we want to hear from you. Tell us which webform features you’re most interested in by taking a short survey.
Update - October 4, 2017 All faculty and staff accounts were successfully switched to the Office 365 spam protection.
Update - September 18, 2017 Faculty and staff accounts will be make the switch to Office 365 spam protection starting on Tuesday, October 3, 2017....
IT Services has completed installing a new critical patch on McGill’s Antivirus server, Trend Micro OfficeScan, on all campus computers and laptops.
Original Message posted July 17, 2017
IT Services will be installing a new critical patch on McGill’s Antivirus server, Trend Micro OfficeScan, on all campus computers and laptops. Home computers are not affected.
The upgrade will be staggered and performed on one of the following days:...