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Outbound server smtp.mcgill.ca to be decommissioned November 30, 2017

In order to increase the security of McGill’s network, the smtp email server, smtp.mcgill.ca  will be blocked starting on November 30, 2017.

If you have set up an email application using IMAP or POP protocols to access your McGill email, or if you are accessing your McGill email through a web-based email service, such as Gmail, Yahoo, or Hotmail, please ensure the outbound mail server is set to smtp.office365.com to avoid any problems sending email.

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Published: 14 Nov 2017

RESOLVED: Wired & Wireless connectivity issues with several access points

The issue was resolved at 9:00 am.

Original message posted November 8, 2017, 8:45 am.

Several access points on campus are down and as a result there is no wired or wireless connectivity in these areas.

IT Services is working to resolve the issue. We apologize for the inconvenience.

Published: 8 Nov 2017

Reminder! WMS Pro Tips

Are you a McGill Web Management System Site Administrator, Manager, or Editor?

Don’t forget to join us for the Web Service Group’s special presentation WMS Pro Tips: Sharing experiences and tool knowledge in the WMS. You won’t want to miss the highly-requested segment featuring webforms!

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Published: 1 Nov 2017

KRACK Attack: Serious flaw in WiFi Protected Access II (WPA2) has been discovered

A vulnerability with WiFi protected access II (WPA2) has been identified. The form of attack has been labeled KRACK (Key Reinstallation AttaCKs). What does this mean?

WPA2 is a protocol that secures all modern protected Wi-Fi networks....

Published: 17 Oct 2017

October is Cyber Security Awareness Month!

Cyber Security is everyone’s business! As such, McGill’s IT Services is offering a number of activities over the coming weeks as an opportunity to help raise awareness about cyber security and the importance of protecting the confidentiality, integrity and availability of personal data, as well McGill’s information and information assets....

Published: 16 Oct 2017

McGill's Office 365 Exchange Email moves from U.S. - based data centers to Canadian soil

Last year McGill accepted an offer from Microsoft to move our existing Office 365 content from their U.S. data centers to their newly enabled Canadian data centers. Although using Microsoft's cloud-based data centers in the U.S....

Published: 3 Oct 2017

COMPLETED: Trend Micro OfficeScan upgrade October 4, 10, 11

IT Services has successfully installed new critical patches for Trend Micro OfficeScan on all campus computers and laptops.

ORIGINAL MESSAGE

IT Services will be installing two new critical patches on McGill’s Antivirus server, Trend Micro OfficeScan, on all campus computers and laptops. Home computers are not affected.

The upgrade will be staggered and performed at 6:30 pm until 7:00 pm on one of the following days:

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Published: 2 Oct 2017

End of support for Office 2007 - no access to email on Office 365 after October 31, 2017

Microsoft has announced it is ending support for Office 2007 as of October 10, 2017. This means there will be no support for technical issues or bug fixes and no security updates for vulnerabilities.

In addition, as of October 31, 2017 Outlook 2007 will be unable to connect to Office 365 mailboxes.

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Published: 27 Sep 2017

RESOLVED: myFuture is now available

myFuture is once again available.

Original message posted September 25, 2017 at 13:41 pm

myFuture unavailable

myFuture, the online career and internship management system, is currently experiencing login issues on all four sites. We apologize for any inconvenience this may cause.

Published: 25 Sep 2017

Apple Mail app in iOS 11 incompatible with Email on Office 365

If you have upgraded your iPhone or iPad to iOS 11 you may encounter issues accessing your McGill email. That's because the Mail app on newly released iOS 11 is currently not compatible with Outlook.com (email on Office 365).  If you are still using iOS 9 or iOS 10, you are not affected.

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Published: 19 Sep 2017

Save the date! Fall 2017 WMS Presentation

Back by popular demand, the next Web Service Group Presentation on the WMS is coming this fall. Join us for a presentation featuring the latest WMS news and highlights, including a highly-anticipated special segment on the world of webforms in the WMS.

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Published: 15 Sep 2017

RESOLVED: myCourses - Binder and Assignment Grader apps currently unavailable

The Binder and Assignment Grader apps are now available. We thank you for your patience and apologize for the inconvenience.

Orignal Message posted on September 14, 2017 at 10:18 am:

Due to a technical issue, the Binder and Assignment Grader apps for myCourses are currently unavailable.

We appreciate your patience and hope to resolve the issue as quickly as possible. 

Published: 14 Sep 2017

uPrint prepaid cards needed for Exchange, IUT, and some Continuing Studies students

The following announcement was originally posted in April 2017:

As of May 3, 2017, students who are members of the following groups will not be able to access the uPrint machines on campus with their McGill ID Card, or their McGill username and password:

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Published: 12 Sep 2017

RESOLVED: Phone issues and power outage affecting some McGill buildings

The phone issue and power outage was resolved at around 2:00 pm, September 11, 2017.

 

Original announcement posted - September 11, 2017 at 1:30 pm

There are power outages and phone issues in some buildings on the downtown campus. We thank you for your patience while we resolve this issue.

Published: 11 Sep 2017

myCourses enrolments: Delays due to high volume

Due to the current high volume of course enrolments (adds/drops), it may take up to an hour for a course registration in Minerva to appear in myCourses. Please allow this delay before advising the IT Service Desk. 

 

We apologize for the inconvenience and thank you for your understanding. 

Published: 6 Sep 2017

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