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World Password Day

May 3rd marks World Password Day, an annual event to raise awareness about the importance of good security habits and password hygiene. Take this opportunity to improve your password strength and help keep your online accounts secure as well as safeguard McGill’s information assets. 

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Published: 3 May 2018

Office 365 Portal Photo Contest - Spring 2018

Do you have great shots of McGill campus-life? We're looking for new photos to feature on the Office 365 portal login page.

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Published: 1 May 2018

Sign into McGill's Office 365 portal

The Office 365 portal gives students, faculty and staff members access to McGill Email (https://outlook.com/mcgill.ca), OneDrive for Business cloud file storage, Office 365 ProPlus software, and a number of other useful cloud-based apps for content authoring and collaboration. 

Sign into the Office 365 portal at: https://office.com

Learn more about Office 365 at:  http://www.mcgill.ca/it/o365

Office 365 Spring Photo Contest - May 1 to June 11, 2018

Do you have great shots of McGill campus-life? We're looking for new photos to feature on the Office 365 portal login page. Find out how to submit your photos through Yammer

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Published: 17 Apr 2018

RESOLVED: uPrint Anywhere, Omnivox, on-premise Exchange mailboxes

A change in the Firewall configuration settings has been implemented to restore service. uPrint Anywhere, Omnivox (E-Elections) and all on-premise Exchange mailboxes should now be available.

ORIGINAL MESSAGE March 27, 2018 @ 1:07 PM

Due to firewall changes this morning, the following services are degraded:

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Published: 27 Mar 2018

RESOLVED: Call Pilot Voice Mail messaging system unavailable

 

The Call Pilot Voice Mail messaging service has been restored. Users should now be able to access this service.

ORIGINAL MESSAGE:  The Call Pilot Voice Mail messaging system is currently unavailable on McGill telephones. 

We thank you for your patience while we investigate the problem. 

Published: 21 Mar 2018

Announcing the winner of the data privacy cartoon caption contest

Congratulations Timothy Campbell, the winner of the data privacy cartoon caption contest!

Timothy’s caption received the highest number of votes, and has been crowned the winner!

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Published: 19 Mar 2018

Internet service upcoming changes - March 22 and March 27

Please be advised that upcoming activities by IT Services later this month may cause a short interruption in Internet service. This work is a prerequisite for the implementation of a more performant network (Internet and research network) and safer computing for the McGill community. Details are in the grid below. 

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Published: 15 Mar 2018

RESOLVED: Ongoing issues with telephone service in downtown McGill buildings

The telephone service has been restored to all downtown McGill buildings.

ORIGINAL MESSAGE: Posted on March 14 at 10:31 am

Service has been restored to McGill's PBX service after yesterday's outage, however, there are ongoing telephone problems in some buildings on the downtown campus.

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Published: 14 Mar 2018

Data Privacy Cartoon Caption Contest: Finalists announced and voting begins!

Congratulations to our three finalists!

Thank you for all your fantastic submissions to the Data Privacy Cartoon Caption Contest! Congratulations to our finalists Timothy Campbell, Marc Delesclefs and Marina Minh Nguyen.

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Published: 2 Mar 2018

UPDATE: Webtop and UApply - problem resolved

UPDATE 10:45 AM: Webtop can now be accessed and documents can be updloaded in uApply.

Original message, February 22, 10 AM

Webtop and UApply are currently experiencing issues.  The technical team is working to resolve the problem as quickly as possible. 

Impact:

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Published: 22 Feb 2018

RESOLVED: Problem accessing Lecture Recordings from myCourses

The problem reported earlier has now been resolved. Lecture recordings are once again accessible from myCourses.

Original announcement: There is currently a problem accessing lecture recordings from myCourses. Note that the actual recording of lectures is not affected, and all recordings should become available to students once the issue is resolved.

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Published: 19 Feb 2018

Data Privacy Cartoon Caption Contest

How clever are you when it comes to data privacy?

IT Services has a cartoon in need of a caption and we are hoping you can help! The cartoon is from the classic tale that most of us know: Cinderella. What most don’t know is what Cinderella’s story can tell us about data privacy.

IT Services is holding a contest open to all students, faculty and staff. We need your help to add a new spin to an old story. Who is speaking and what is being said? Well, that’s up to you.

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Published: 15 Feb 2018

Speak up and shape the future of telecommunications at McGill!

   

Please take a few minutes to fill out the staff survey about telecommunications habits at McGill. 

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Published: 9 Feb 2018

UPDATE: BitDefender Threat Scanner – Error message

UPDATE: The resolution of this issue is in progress. More information will follow soon. Thank you for your ongoing patience.

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Published: 6 Feb 2018

New uPrint print drivers available for download on personal computers / laptops

IT Services recommends that you download the latest uPrint drivers on your personal computers / laptops.

Visit the IT Knowledge Base for instructions on how to manually install the drivers for your OS.

uPrint drivers for McGill-managed desktop computers/laptops will be deployed by your IT System Administrator.

For more information on the uPrint service, please see:

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Published: 29 Jan 2018

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