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IT Security Alert: Phishing Scam - "ICT Service Desk"


Published: 19Aug2014

A phishing attempt is circulating with the subject line: "ICT Service Desk". A sample of the email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this, email and submitted your personal information, you need to change your McGill Password as soon as possible. See the McGill Password Reset Checklist for instructions.

Quick links:

Example of this phishing message:

Subject: ICT Service Desk

Dear Webmail User,

Due to the strengthening our security system and improving your mailing experience, We have detected your mail settings are out of date. We want to upgrade all outlook mail boxes. To Complete this procedure, Kindly Click Here <link removed> to upgrade your account to the latest Outlook Web Apps 2014, login to the Exchange outlook Admin System <link removed> and automatically upgrade your mailbox by filling out the requirements correctly.

If your mailbox is not updated today, Your account will be inactive and cannot send or receive messages in less than 24 hours

ITS help desk
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