IT Knowledge Base upgrade coming May 18


IT Services will be upgrading to a new version of the IT Knowledge Base on May 18, 2011.  The upgrade brings us to the latest release from the vendor and paves the way for a tighter integration of the Knowledge Base with the McGill web system in the future.  Users will notice a clean new look with improved readability.

Note regarding article links: If you are a McGill website manager or editor, or an instructor using myCourses and you have content that links to the IT Knowledge Base, please note that the URLs to the Knowledge Base and all article numbers will be changing.  Please contact the ICS Service Desk ( [at] for information on updating your links.