End of support for Windows 7


Published: 31Aug2020

As of January 14, 2020, Microsoft officially retired their Windows 7 operating system thus it is no longer supported.

What does this mean and how does this impact McGill computers?

Security patches and fixes to any critical bugs will no longer be provided. This will leave computers with Windows 7 increasingly vulnerable to malware (i.e. viruses, cyber attacks) and may pose a risk to data security. Computers that have not been upgraded may be restricted from accessing McGill’s network.

What action is required?

If you are using a McGill Windows computer, you must ensure it is running Windows 10 as soon as possible.

Who to contact?

All upgrades must be scheduled with your IT systems administrator.  If you have a Service Level Agreement (See the section Who can use this service) with IT Services, please contact the IT Service Desk. Otherwise, please contact your local IT support team.

Best Practices:

  • Install any pending Windows updates as soon as they are made available.
  • Save your work frequently and ensure that important data is saved to a network location or to a removable media source.
  • Always restart your computer when prompted.

IT Knowledge Base Articles:

Refer to the following articles for more information on Windows 10 upgrade and support:

For more information, visit Microsoft’s Support Site.

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