Taxpayers need to be vigilant when they receive an email, text message, phone call or mail that claims to be from the Canadian Revenue Agency (CRA) requesting personal information such as a social insurance number, credit card number, bank account number, or passport number.
These communications may tell you that you need to provide this information in order to receive a benefit or refund, or coerce you with threatening language so that you will pay a fictitious debt to the CRA. They may also prompt you to visit a fake website where visitors will be asked to verify their identity by entering their personal information.
You should never respond to these types of communications that claim to be from the CRA - they are scams.
To learn how to recognize these scams and distinguish them from legitimate CRA communications, consult the following page on the CRA website: Slam the scam - Protect yourself against fraud.
The CRA has also created a series of short videos (Be Scam Smart) to help viewers identify fraudulent tax-related communication.