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Telephony at McGill

Lync communication server upgrade 10:00pm to 10:30 pm, Tuesday, February 11


The Lync server application will be upgraded on Tuesday, February 11, between 10:00 pm and 10:30 pm.  During this period there will be a brief 1-2 minute interruption in Lync telephone and communication services (instant messaging

Telephone maintenance - Saturday, February 8, 7am - 11am


Maintenance will be performed to upgrade components of the telephone system on Saturday, February 8, from 7 to 11:00 am.

Resolved: Problem with Lync telephones on campus

Status update - Tuesday, Dec. 17 at 11:44 am: 
This Lync issue reported earlier has now been resolved.

Original announcement - Tuesday, Dec. 17 at 11:25 am: 
Lync phones are currently only able to make and receive calls between other Lync phones.  They cannot make calls to external phones or non-Lync McGill phones. Please check the IT Services website (www.mcgill.ca/it) for status updates.

We apologize for this inconvenience.

Published: 17Dec2013

Resolved: Problem reaching McGill phone numbers from outside

Status update - Wedesday, December 11:
The problem reported below was resolved at around 4:00 pm this afternoon.

Original announcement - December 11, 12:00 pm:
There is currently a problem with the Telephone service. External callers are not able to call in to McGill. Please check the IT Services web page for status updates at www.mcgill.ca/it.

We apologize for this inconvenience.

Published: 11Dec2013