Beginning on December 12, 2013, McGill's Anti-spam system will prepend a notice to warn you when an email cannot be scanned; this is in addition to changing the Subject of the email, which is the current practice. The prepended notice will also contain a brief description of why the email could not be scanned.
There are a few reasons why email messages cannot be scanned by the Antispam system, including if the email:
- is encrypted and password-protected or it contains an attachment that is password-protected.
- contains an attachment th
Maintenance will be performed on McGill's email infrastructure on Tuesday, November 26, from 9:00 am to 10:00 am. During this period there will be no disruption to email service. However, for anyone whose email address is changed or added during this period, there may be a delay in receiving email from outside McGill.
Due to the continued threat of Cryptolocker and other similar malware infecting computers on campus, all email messages containing .zip attachments with an executable (.exe) file will be flagged as spam and quarantined by the Anti-Spam Service. Emails that are quarantined are not delivered to your Inbox.
The new-generation BlackBerry device (Z10 and others) can retrieve your McGill email by synchronizing using ActiveSync. Please see the related link for more information.
To limit the damage done to the reputation of the mailbox owner and McGill by accounts that have been compromised, IT Services is now applying a quota on the number of email items sent within a 24 hour period. Each recipient listed in the To, Cc or Bcc fields is counted as a separate item, whereas an email sent to a group or LISTSERV is only counted as one item.
If you need to have the quota increased, contact ICS Service Desk.
Maintenance will be performed on the Enterprise Storage Area Network (SAN) on Monday, November 26 between 6 pm and 11:59 pm. We do not anticipate any impact on McGill applications or IT services, however, with any such maintenance, problems may be incurred. We apologize in advance for any service interruptions.