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myCourses short maintenance Monday, September 29 at 3am

Mon, 2014-09-29 03:00 - 03:15

The myCourses system will be unavailable due to a short maintenance on Monday, September 29, from 3 am to 3:10 am.

We regret any inconvenience that this may cause.

Source Site: /it

Bash security vulnerability

Thu, 2014-09-25 11:56

Yesterday, a new security vulnerability, affecting Bash, was announced. The Bash shell, commonly accessed through Command Prompt or the Terminal application, is a part of many Linux, Unix, and Mac systems. Since it has been around for more than two decades, older devices are also vulnerable. If used maliciously, Bash allows an attacker to take over an operating system, access confidential information, make changes, etc.. 

McGill’s IT Services is devoting their full attention to addressing any potential threat this may cause to centrally-managed IT systems.

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Source Site: /it

Knowledge Base Service update Saturday, Sept 27

Sat, 2014-09-27 07:00 - 09:00

Please note that the Knowlege Base Service at McGill will be undergoing a minor software update on Saturday, September 27, from 7:00 am to 9:00 am.  During this period the  IT Knowledge Base (http://kb.mcgill.ca/it), Financial Services Knowledge Base (http://kb.mcgill.ca/fskb), and Library Knowledge Base (for administrative users) will be unavailable.

We apologize for any inconvenience this causes.

Source Site: /it

McGill Web System down for maintenance

Wed, 2014-09-24 05:30 - 07:00

IT Services will perform maintenance on the file storage system that is used in conjunction with those websites running on the Drupal version 7 platform. As a result, these websites will be offline on Wednesday, September 24, between 5:30 and 7:00 am.

During this 90-minute period, anyone attempting to access a Drupal 7 site will see a notice saying that the site is temporarily offline and offering direct links to other essential services at McGill.

Site managers and editors will not be able to edit or make changes to the affected sites.

Source Site: /it

IT Security Alert: Phishing Scam - "Library Account Access"

Wed, 2014-09-17 10:24

A phishing attempt is circulating with the subject line: "Library Account Access". It contains a link that appears to go to the McGill WebVPN, but it goes to a completely different URL. A sample of the email is shown below.

Please delete this email immediately!

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Source Site: /it

IT Security Alert: Phishing Scam - "ITS Helpdesk Admin Notification#"

Wed, 2014-09-10 12:24

A phishing attempt is circulating with the subject line: "ITS Helpdesk Admin Notification#". It contains a link that you should not click on. A sample of the email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this email and submitted your personal information, you need to change your McGill Password as soon as possible.

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Source Site: /it

Students: did you change your McGill Password after Heartbleed?

Fri, 2014-09-05 12:20

If you didn't change your McGill Password after the Heartbleed vulnerability was announced earlier this year, we strongly encourage you to do so. Take advantage of the increased password length and create a more secure McGill Password without delay!

Instead of being restricted to EXACTLY 8 characters in length, you can now create a password that is 8 to 18 characters in length.

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Source Site: /it

Content Management System (CMS) maintenance

Fri, 2014-09-05 09:00 - 10:30

Please be advised that there will be maintenance on the Content Management System (CenterStage, Webtop & Captiva InputAccel) on Friday, September 5 between 9am and 10:30 am. During this time the system may be slow or it may be unavailable.

Note that parts of the Graduate Admissions System (uApply) rely on the CMS. Therefore application reviewers will not be able to view admissions documents when CMS is down.

We regret any inconvenience that this may cause.

Source Site: /it

TrueCrypt users: migrate your data

Thu, 2014-08-28 15:41

The development of TrueCrypt ended in May after Microsoft terminated support of Windows XP. If you currently use TrueCrypt, you should migrate any data encrypted by TrueCrypt to encrypted disks or virtual disk images supported on your platform. Please note that IT Services can only support TrueCrypt and other encryption tools on a best-efforts basis.

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Source Site: /it

IT Security Alert: Phishing Scam - "general test speed"

Mon, 2014-08-25 10:47

A phishing attempt is circulating with the subject line: "IT" and containing the text "general test speed". It contains a link that appears to go to the IT Knowledge Base, but in fact goes to a completely different URL. A sample of the email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email.

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Source Site: /it