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Bash security vulnerability

Thu, 2014-09-25 11:56

Yesterday, a new security vulnerability, affecting Bash, was announced. The Bash shell, commonly accessed through Command Prompt or the Terminal application, is a part of many Linux, Unix, and Mac systems. Since it has been around for more than two decades, older devices are also vulnerable. If used maliciously, Bash allows an attacker to take over an operating system, access confidential information, make changes, etc.. 

McGill’s IT Services is devoting their full attention to addressing any potential threat this may cause to centrally-managed IT systems.

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Source Site: /it

Knowledge Base Service update Saturday, Sept 27

Sat, 2014-09-27 07:00 - 09:00

Please note that the Knowlege Base Service at McGill will be undergoing a minor software update on Saturday, September 27, from 7:00 am to 9:00 am.  During this period the  IT Knowledge Base (http://kb.mcgill.ca/it), Financial Services Knowledge Base (http://kb.mcgill.ca/fskb), and Library Knowledge Base (for administrative users) will be unavailable.

We apologize for any inconvenience this causes.

Source Site: /it

McGill Web System down for maintenance

Wed, 2014-09-24 05:30 - 07:00

IT Services will perform maintenance on the file storage system that is used in conjunction with those websites running on the Drupal version 7 platform. As a result, these websites will be offline on Wednesday, September 24, between 5:30 and 7:00 am.

During this 90-minute period, anyone attempting to access a Drupal 7 site will see a notice saying that the site is temporarily offline and offering direct links to other essential services at McGill.

Site managers and editors will not be able to edit or make changes to the affected sites.

Source Site: /it

IT Security Alert: Phishing Scam - "Library Account Access"

Wed, 2014-09-17 10:24

A phishing attempt is circulating with the subject line: "Library Account Access". It contains a link that appears to go to the McGill WebVPN, but it goes to a completely different URL. A sample of the email is shown below.

Please delete this email immediately!

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Source Site: /it

Banner INB maintenance tonight, 10pm - 11pm

Thu, 2014-09-11 22:00 - 23:00

Earlier today, some Banner users reported that toolbars and buttons were missing from Banner INB forms. To address the problem, IT Services will be bringing Banner down for approximately 1 hour, tonight, September 11, from 10pm to 11pm.

Minerva and other systems will not be affected.

We apologize for any inconvenience this may cause.

Source Site: /it
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Faculty and Staff: McGill will double your password if you don’t do it first

Thu, 2014-09-11 13:06

If you haven’t yet changed your McGill Password, it’s time to get to it.

In October, all faculty and staff members who did not change their password when prompted to earlier this year will have their McGill Password doubled.

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Source Site: /it

Resolved: Login issues with Banner (INB)

Thu, 2014-09-11 12:04

2:50 pm update: Users should no longer experience problems logging in to Banner. 

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Some users cannot log in to Banner (INB). When attempting to do so, they get the following error message: "The application failed to run. There was an error while executing the application.".

IT Services is investigating; we apologize for the inconvenience.

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Source Site: /it
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IT Security Alert: Phishing Scam - "ITS Helpdesk Admin Notification#"

Wed, 2014-09-10 12:24

A phishing attempt is circulating with the subject line: "ITS Helpdesk Admin Notification#". It contains a link that you should not click on. A sample of the email is shown below.

Please delete this email immediately! It does NOT come from a McGill source.

It is a fraudulent attempt to gain access to your personal information. McGill never solicits any such information by email. If you have already clicked on the link in this email and submitted your personal information, you need to change your McGill Password as soon as possible.

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Source Site: /it

EVault maintenance, Saturday, Sept. 20, 12 am to 12 noon

Sat, 2014-09-20 00:00 - 12:00

The EVault server, used to archive messages on faculty and staff email accounts, will undergo maintenance on Saturday, September 20, 2014 from 12:00 am to 12:00 pm During this time archived email messages will not be accessible and there will be no archiving of messages.

We apologize for any inconvenience this may cause.

Source Site: /it
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Centerstage issue - unable to access spaces

Mon, 2014-09-08 17:31

Update - Sept. 10, 10:48 am:
The issue reported below is intermittent.  If you don't see your Centerstage spaces, please try logging out and back in.

Original announcement - Sept. 9, 2014:
Some users are unable to access their spaces in the Centerstage Content Management System after signing in.   IT Services is working to resolve the issue.  Thank you for your patience.

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Source Site: /it