Phishing scam: "Subject: (SCL > 3): ALERT!!!"

There is a phishing email circulating from the ICT Service Desk asking users to click on a link to update their webmail.mcgill.ca Web Appls 2016.

Published: 4Aug2016

Wired & Wireless disruption - Friday August 19 at 6am


Wired and wireless connectivity will be lost in the areas below due to maintenance work done by IT Services on Friday, August 19, 2016 from 6:00 am to 8:00 am.

File Backup system maintenance - Thurs., Aug. 18, 8:30am to 4:30pm


Maintenance will be performed on both the NBUSTRATUS & NBUSPARTAN file backup systems on Thursday, August 18, 2016 from 8:30 am to 4:30 pm. During this period, backups and restores for both systems will be unavailable.

NBUSPARTAN Backup System downtime Aug. 10 at 4am to 1pm


An upgrade will be done on the NBUSPARTAN Backup System Wednesday, August 10 from 4 am to 1 pm. No backups or restores for the backup system will be permitted during the maintenance window.

Switching all uPrint fax lines to XMedius fall 2016

XMedius is a central voice over IP service that allows faculty and staff members to send faxes, both within and outside McGill, with a choice of convenient methods. This service was introduced in 2015, but the goal of converting existing analog fax lines to XMedius was postponed till now.

Published: 8Aug2016

McGill IT Security Awareness: “Social Networks” – this week’s featured module

The SANS Video Library, the latest course offering in the McGill IT Security Awareness Training program, includes a set of short videos and newsletters concerning IT Security.  

Check out this week’s featured module: “Social Networks”. Register through myCourses

Published: 4Aug2016

McGill Software site unavailable Wednesday, August 10 from 7am to 9am


The McGill Software site (www.mcgill.ca/software) will be unavailable due to maintenance on Wednesday, August 10, 2016 for approximately 2 hours starting at 7 am

Phishing email: "Campus Police Bomb Alert for all Mcgill.Ca"

There is a fraudulent email circulating with the subject: "Campus Police Bomb Alert for all Mcgill.Ca". It contains links to a malicious site that looks identical to the Outlook Web App login page. The URL in the link has been blocked and is now inaccessible from within the McGill network; however recipients off campus must beware.

Published: 25Jul2016

Telephony maintenance tonight affects external calls


Maintenance will be performed on McGill's telephony system on July 21, 2016 starting at 8:00 pm and ending around 10:00 pm.

Resolved: Some users unable to access McGill websites (www.mcgill.ca/..)

Status update
July 21, 2016, 1:34 pm: McGill websites now appear to be functioning normally, but we will continue to monitor them for any issues.


When trying to access McGill websites, you may find that pages load slowly, don't load completely, or get a "mcgill.ca is over capacity" error message.

IT Services is investigating the issue. We apologize for the inconvenience.

Published: 21Jul2016