All ISS services are now remote.

Read the latest Covid-19 updates for International Students.

International Student Health Insurance Plan FAQs

International Student Health Insurance Plan FAQs for Covid19


1. Does my International Health Insurance plan cover testing for COVID-19?

  • The International Health Insurance (IHI) plan covers testing, hospitalization and treatment for COVID-19 in Canada. Please refer to the Basic Health Benefits on pages 7-9 in the Medavie Blue Cross handbook for details on this coverage.
  • Medical costs incurred at a hospital will be billed directly to Medavie Blue Cross as long as you provide the hospital with your IHI card. Meaning, you will not be paying out of pocket for these services.

2. Does my IHI plan cover me outside of Canada?

  • If you are in your country of origin, you are only covered for emergencies resulting in hospitalization (must be admitted as an in-patient), up to $2,000 CAD funds per day for all services combined as specified in the Medavie Blue Cross contract. Unfortunately, Medavie Blue Cross is are no longer offering additional travel insurance. If you are in your country of origin or plan to go, we suggest verifying that you will be able to obtain adequate health insurance from an insurance provider in your country.
  • If you are on a study related trip outside of Canada (not your country of origin) and you have signed up for the Study Away plan, you are covered for emergency medical care, basic health and supplementary health benefits, as per the Study Away plan Benefits.
  • If you are not in Canada and still have questions about your IHI coverage, please contact us at [at]

3. I am an international student under the citizenship agreement and need to renew my RAMQ card. Can I renew it online?

  • For public safety, RAMQ Montréal and Québec reception desks are not accessible. Information how to renew your expiring RAMQ card can be found here.


As per McGill’s current recommendations, members of the McGill community who have flu-like symptoms should call 1-877-644-4545 instead of going in-person to a medical clinic. Based on your symptoms and travel history, a health care professional will advise you on the best course of action.

Please see the coronavirus page of the McGill website for the most up-to-date information.


------------------------ Last updated 15.4.2020

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