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All services continue to be offered remotely during regular business hours.

COVID-19 Updates from International Student Services: September 2021: Easing of border measures coming into effect on August 9th, 2021 at 12:01am (ET). 
The latest updates can be found on the Entering Canada page.
            1. International students with a valid study permit (or approval letter) can travel to Canada (McGill is on the list of DLIs with an approved COVID-19 readiness plan). Before making travel plans, please refer to our Entering Canada page.
            2. Fully vaccinated travellers authorized to enter Canada by land or by air, are now exempt from the federal requirement to undergo a 14-day quarantine. The 14-day quarantine continues to be required for all other travellers who are not considered fully vaccinated.
           3. For more information, please refer to McGill's quarantine resources and IHI’s vaccination FAQs.

Please visit our COVID-19 page for additional news, resources, and FAQs.

ISS Advising

Please note that ISS does NOT advise on Permanent Residence (PR). For assistance, please consult our Permanent Residence information and resource page.

Advising Request Form

Before filling in an Advising Request Form, please review our COVID-19 page.
Select the title that best describes you:

Current Students

newly admitted students

Faculty Staff

prospective students

Before meeting with an advisor, please:

  • Consult the ISS website pages that are relevant to your questions/concerns
  • Have with you your relevant documentation (ex. Passport, CAQ, Study Permit, supporting documents etc.)

Cancellation policy:

ISS is committed to providing all international students with exceptional service. If you need to cancel your appointment, please contact ISS by email or phone at least 24 hours before your appointment. When a student cancels or does not show up for the scheduled appointment, without giving 24-hours notice, they prevent another student from being seen.

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