All ISS services are now remote.

Read the latest Covid-19 updates for International Students.

ISS Advising

***Due to the COVID19 situation, ISS will offer online services only until further notice. 

If you have questions on your international health insurance plan, please email [at]***

Please Note that ISS does NOT provide advising on Permanent Residence (PR). If you are interested in applying for PR, please consult our Permanent Residence information and resource page.

International Student Advising

Before filling in an advising request, please review our Covid-19 updates.
Select the title that best describes you:

Current Students

newly admitted students

Faculty Staff

prospective students



Before meeting with an advisor, please:

  • Consult the ISS website pages that are relevant to your questions/concerns
  • Have with you your relevant documentation (ex. Passport, CAQ, Study Permit, supporting documents etc.)

Cancellation policy:

ISS is committed to providing all international students with exceptional service. If you need to cancel your appointment, please contact ISS by email or phone at least 24 hours before your appointment. When a student cancels or does not show up for the scheduled appointment, without giving 24-hours notice, they prevent another student from being seen.

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