More from Announcements

D2 upgrade completed: New plugin and recommended browsers

The D2 upgrade has been completed successfully!

IMPORTANT NOTE: The first time you sign into D2, you may see a spinning D2 logo; refresh your browser by holding down the Ctrl and function-F5 keys.

Original announcement (September 24, 2020)

UPDATE: Register and connect a Wi-Fi device with an assigned password

On September 30, 2020 IT IT Services will be decommissioning the residences' Wi-Fi network rez.mcgill.ca. It has been replaced with the improved service My Wifi Device (see full details in the message, below).

Heavy call volumes at the IT Service Desk

Please note that we are currently receiving a higher than usual volume of tickets and calls. As a result, response times may be longer than expected. If you have a question, we urge you to check our knowledge base on the IT Support site first, and only call in for urgent issues. We thank you for your patience and understanding.

Update: Tips to avoid issues with Zoom recordings

NOTE: The average expected time for lecture recordings to be processed before appearing on myCourses is 24-48 hours; however, there may be additional delays due to heavy usage of the Zoom service.

Looking for McGill in Mind? / Vous recherchez McGill en tête?

The McGill in Mind site has been decommissioned and a brand new student recruitment site is coming soon.

Prospective students: Join us at https://www.mcgill.ca/undergraduate-admissions/ to learn more about virtual tours, information sessions and events or join our mailing list at https://future.mcgill.ca/register/undergraduate-join 

End of support for Windows 7

As of January 14, 2020, Microsoft officially retired their Windows 7 operating system thus it is no longer supported.

What does this mean and how does this impact McGill computers?

McGill wins EPEAT 2020 award for sustainable IT purchasing

The Green Electronics Council has honored McGill University with the 2020 EPEAT Purchaser Award for upholding the EPEAT standard when purchasing IT and electronics products.

New McGill Username/Email suffix: @affiliate.mcgill.ca

The new McGill Username/Email suffix for affiliates, @affiliate.mcgill.ca, has been successfully implemented.

See the IT Knowledge Base article for more information on affiliate accounts.