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UID:20260609T000710EDT-32295b18VZ@132.216.98.100
DTSTAMP:20260609T040710Z
DESCRIPTION:Online session\n\n(Recommended for Supervisors)\n\nDo We Really
  Have to Have this Conversation? Handling Difficult Conversations at Work
 \n\nA recent study came out indicating that more than 80% of employees are
  running in fear of having at least one ‘scary’ conversation at work.[1] T
 hese are important conversations that are being avoided thereby creating s
 tress\, escalated conflict\, resentment and disengagement. Some of these c
 ould include conflict with a co-worker\, a concern you’d like to raise wit
 h your boss\, feedback to a direct report\, issues in a team\, to name a f
 ew.\n\nIn this dynamic interactive online workshop\, participants will:\n
 \n\n	Determine when it is desirable to have a difficult or hard conversatio
 n and when another approach would be more appropriate\n	Learn their default
  preferences when faced with one of these situations and how that might im
 pact their decision making and behaviours\n	Understand how to prepare for a
  conversation using a preparation worksheet\n	Learn and practice a simple a
 nd effective framework or process to use when having a difficult conversat
 ion\n	Discuss how to deal with emotions in these situations\n	Identify steps
  to take after a difficult conversation to normalize and build for future 
 conversation.\n\n\n[1] How to Have Difficult Conversations at Work – Forbe
 s\, October 2021\n\n \n\nTo register:\n\n\n	Access Minerva.\n	In the Employe
 e Menu\, click on Training Menu\, select Organizational Development\, and 
 follow the instructions to register.\n\n
DTSTART:20260722T133000Z
DTEND:20260722T160000Z
SUMMARY:Difficult Conversations
URL:https://www.mcgill.ca/hr/channels/event/difficult-conversations-373006
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