Staff Development Courses

Staff Development Courses McGill University

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Staff Development Courses

For a listing of courses offered by Financial Services, consult their Knowledge Base Page.

To register, view your current registration status, or cancel your registration for a course, please sign in using your McGill ID and Minerva PIN. If you do not know your ID and PIN, please contact IST Customer Support Help Desk at 398-3398.

MAC - Macdonald Campus

Fierce Conversations

Duration: 0.25 days
Cost: $0
Course objectives:
Whether dealing with an underperforming employee or tackling a sensitive issue with a boss or a colleague, we often attempt to avoid difficult conversations. No matter how competent we are, we don’t readily embrace conversations that could cause us anxiety or frustration. In this session we will explore our internal and external barriers to conflict and learn how to prepare for a conversation that is clear, meaningful and effective.

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