Staff Development Courses

Staff Development Courses McGill University

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Staff Development Courses

For a listing of courses offered by Financial Services, consult their Knowledge Base Page.

To register, view your current registration status, or cancel your registration for a course, please sign in using your McGill ID and Minerva PIN. If you do not know your ID and PIN, please contact IST Customer Support Help Desk at 398-3398.

OD - Organizational Development module

LUNCH & LEARN - The Voice of the Client

Duration: 0.1 days
Cost: $0
Course objectives:
This session will provide participants with practical methods for identifying and evaluating client satisfaction level. Through experiential learning, participants will gain a greater understanding of who their client is and how effective their current processes are meeting the clients’ needs.

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