Staff Development Courses

Staff Development Courses McGill University

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Staff Development Courses

For a listing of courses offered by Financial Services, consult their Knowledge Base Page.

To register, view your current registration status, or cancel your registration for a course, please sign in using your McGill ID and Minerva PIN. If you do not know your ID and PIN, please contact IST Customer Support Help Desk at 398-3398.

MHW - My Healthy Workplace

My Healthy Workplace: Rethinking the Way We Measure and Drive Success

Duration: 0.25 days
Cost: $0
Course objectives:
Have you ever asked yourself…..
• How effectively am I meeting the needs of my clients?
• Who are my clients?
• Are my processes (my ways of doing things) optimal in achieving client satisfaction?
In this session entitled “Rethinking the Way We Measure and Drive Success” you will learn practical tips and tricks for evaluating your client satisfaction levels. We will also introduce useful strategies and tools to help you to better identify who your clients are and understand what is critical to their satisfaction.

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