Staff Development Courses

Staff Development Courses McGill University

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Staff Development Courses

For a listing of courses offered by Financial Services, consult their Knowledge Base Page.

To register, view your current registration status, or cancel your registration for a course, please sign in using your McGill ID and Minerva PIN. If you do not know your ID and PIN, please contact IST Customer Support Help Desk at 398-3398.

OD - Organizational Development module

Process Mapping

Duration: 0.5 days
Target population: All staff members
Cost: $0
Course objectives:
This mini-workshop introduces process mapping (flowcharting) methodology and demonstrates the importance of documenting processes in a standard way. During the workshop, participants will have the opportunity to create a flowchart using the methodology. This training will demonstrate how process mapping encourages maximum participation and emphasizes the value of making only informed and well-documented changes.

In this workshop, participants will:

• Understand the different reasons to map a process;

• Learn how to map a process and document the process boundaries; and

• Practice how to map a process.

For more information, please contact us at Organizational Development:

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