University Services

McGill University offers students a whole host of services to get you through the school year.

Service Point (Enrolment Services)

Service Point is the student-facing customer-service arm of Enrolment Services. They provide administrative services and assistance to students, prospective students, applicants, guests, and parents.

What they do

They support you with (in part):

  • Legal document collection, such as your immigration permits and citizenship information, in order to update your student legal status and fees.
  • Academic documentation, such as ID cards, official transcripts, letters of enrolment, and diplomas.
  • Information regarding admission procedures.
  • Information regarding Student Accounts (tuition and fees).
  • Information regarding registration procedures and using the Minerva system
  • Official nomination procedure for Student Exchanges, following Faculty approval. (refer below to International Education)
  • Administrative services for students in the Faculties of Arts and Science, including process requests such as late course changes, exceeding credit limit, exam deferrals, etc.

Contact them

3415 McTavish Street link to map
Call 514-398-7878 or contact them via web form.
link to website

International Education (McGillAbroad)

There’s no teacher like travel! Whatever your field, international study or research can help you develop the adaptability and other life skills you’ll need in a changing global environment.

Visit the McGill Abroad website to see which mobility activity is right for you. The best time to study abroad is the year before your graduating year. If you are starting a three-year program, start planning now.

You may be eligible for funding when studying abroad. Check your eligibility.

Mobility Options

  • Exchanges, where you can study at one of McGill’s partner universities while earning credit at McGill and paying tuition to McGill.
  • Independent Study-Away, where you study away at another (“host”) university while earning credit at McGill and paying tuition to the host university.
  • International internships, which allow you to gain valuable on-the-job knowledge in your field.
  • Field Study Semesters (packages of courses) and individual off-campus courses, which provide upper-year students (so take note now for the future!) with opportunities to gain practical experience and a chance to integrate and apply knowledge gained in the classroom.

Please note: Students are required to register their travel on the Minerva Travel Registry, as travel will be approved by your academic unit.

IT Services


IT Services, with its seven units, serves McGill by delivering user-centred information systems and services to the University community.

What they do

They support you in many ways behind the scenes. For example, they support you through the wireless and local area networks throughout the campuses and residences, photocopying and printing services, free software, class lecture recordings, active classrooms and most classroom learning technologies or A/V support, computer labs, and all of the administrative systems from registration and class scheduling to graduation.

  • IT Customer Services (ICS), the primary point of contact for problem resolution and IT help to the general University community. Contact them for issues related to your McGill email, Minerva, myCourses, myMcGill, and network connectivity.
  • Audio, video, computer and projection equipment available for loan free of charge if required for coursework.
  • Network and Communications Services (NCS), which provides campus-wide access to Local Area Networks, Wireless Network, Internet, email, and the infrastructure for all McGill central systems.
  • Free Access to various software packages for students, including Microsoft Office 365. 

Contact them

Downtown Campus:
688 Sherbrooke, room 285  link to map
For IT Support/Service desk, call 514-398-3398
For general inquiries, ITSupport [at] (send an email).
link to website

Macdonald Campus:
Macdonald-Stewart Building, room MS2-025 link to map
For IT Support/Service desk, call 514-398-3398
For general inquiries, ITSupport [at] (send an email).
link to website

McGill Bookstore

The Bookstore is open year-round and carries new and used textbooks and custom courseware as well as reference and general books, stationery, office supplies, McGill insignia, and confectionery.

What they do

They support you with (in part):

  • New, used and digital textbooks and course packs for McGill classes.
  • Special resources and equipment for students in Medicine, Nursing and Dentistry, Engineering and other sciences.
  • A full range of university insignia merchandise, clothing, giftware, and stationery.
  • Special-order and general books.
  • General stationery and school supplies.
  • Textbook Buyback program where you can sell your used or old textbooks for cash.

Please note: Course packs are non-refundable, so make sure your schedule is locked down before you invest in course material.

Contact them

3544 Parc Avenue (academic)link to map
680 Sherbrooke Street West (Continuing Studies, lifestyle)link to map

Call 514-398-5063 or web.bookstore [at] (send an email.) 
link to website

McGill Institutional Sales Department

The Institutional Sales Department works with their customers to find products best suited for their needs, be that computer supplies (hardware, software, and accessories) or general merchandise (clothing, drinkware, and stationery).

What they do

They support you with (in part):

  • Computers and hardware for desktops, notebooks, printers, displays, and tablets.
  • Special order and customized-to-order products
  • Software and student licenses

The Institutional Sales Department sales consultants do not receive commission, bonuses, or incentives, so their only motivation is to meet your needs.

Contact them

Call 514-398-5063 or sales.mcs [at] (send an email).
link to website

Office of Sustainability (MOOS)

The Office of Sustainability and other partners on campus are working together to build a culture of sustainability at McGill. The three dimensions of sustainability—social, economic, and environmental—are embedded in our approach.

Here at McGill, we frame sustainability around five key ways through which a university can make a difference to society: research, education, connectivity, operations, and governance & administration. The principles of sustainability inform everything we do at McGill, from the research questions we ask to the way we buy eggs for our dining halls.

What they do

They support you with (in part):

  • The Sustainability Projects Fund (SPF), an exciting way for members of the McGill community to contribute and be involved in building a culture of sustainability on campus through the development and support of interdisciplinary projects.
  • Vision 2020, which has broadly engaged the McGill community in developing a vision, goals, and an action plan for sustainability at McGill. Together, these three elements comprise a Sustainability Strategy for McGill.
  • Pedestrian zones that create a greener, pedestrian-friendly downtown lower campus, as free as possible of motorized vehicles.
  • Local and fair trade products offered in McGill cafeterias whenever possible. Most dairy products are procured from local suppliers and McGill is working to increase the amount of produce purchased locally. All retail outlets run by McGill Food and Dining Services offer Fair Trade Coffee.

Contact them

1010 Sherbrooke Street West, suite 1200 link to map
Call 514-398-2268 or sustainability [at] (send an email).
link to website