Finance Help Desk FEEDBACK Form

This is a feedback form for service received from the Finance Help Desk (514-398-3463 | fishelp.acct [at] mcgill.ca).

  • Should you wish to provide feedback about service received from another Unit within Financial Services, be sure to indicate this in the Comments section and we will be happy to forward it on.

Note: This form is completely anonymous.


We conducted two surveys in 2016 and focus groups in the spring of 2017 to find out how we were doing. Read our summary of results:


Select your level of agreement with the following statements:

Strongly AgreeAgreeDisagreeStrongly DisagreeN/A
The response time to have my issue addressed was satisfactory.
The information provided to me by the Training Consultant was relevant.
If unable to solve my issue, the Training Consultant promptly put me in touch with someone else (phone or email) who had the ability/expertise to help.
The service provided met my expectations.

Please provide us with feedback on how we may improve the service we offer. Is there anything that we could have done better, or is there anything we have done very well?

If you would like us to follow up with you about the feedback you provided, include your name and contact information in the Comments box above.
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