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Merchant Tool Kit

Any unit setting up an operation to receive payments (for goods or services rendered or to receive donations) must be given an approved University MERCHANT account.

Financial Services is the only administrative body entitled to create merchants be it for internet, point of sale, and/or interactive voice response merchants.

For more information, consult the resources in the Merchant Tool Kit below:

Setting-up an E-Commerce Merchant Account (e.g. conferences/seminars/workshops and sales of other goods & services)

Cvent is the McGill contracted supplier  for these purposes. 

Please follow the steps as indicated below

  1. Contact Cvent requesting an online demonstration of their product.
    • Visit the Procurement Services website (log-in is required |expand the section for Event Registration Management) to obtain contact information for our Cvent Inc. representative and McGill's Contract Administrator. 
  2. Once you have determined that Cvent can fulfill your needs, place an order in the McGill MarketPlace for the amount quoted to you by Cvent. This will generate the creation of a purchase order which will be sent to Cvent. 
    • Cvent will take between 2-3 weeks to design your webpage
    • Note: If Cvent cannot meet your requirements, feedback [dot] purchasing [at] mcgill [dot] ca (email Procurement Services).
  3. Request a new merchant account number from Banking Services, Financial Services - banking [at] mcgill [dot] ca (email Banking). You need a merchant account in order for Cvent to collect your online sales. 
    • Note:  The delay for obtaining a new merchant account number is between 3 and 6 weeks.