Faculty of Education COVID-19 FAQs

Technology in the Faculty

Education Computer Lab/Audiovisual Equipment Loan Service

Computer Lab

The Faculty of Education Computer Lab is located on the third floor of the Education Building (Room 328), and consists of a large microcomputer complex that houses a 35 seat reservable PC Lab with presentation equipment, and a 35 seat reservable Mac Lab with presentation equipment. Computer Lab assistants will help you get started and answer brief questions to the best of their knowledge (no consulting is done over the phone or outside of the Lab).  To reserve either the PC Lab or the Mac Lab send an email to jim.harris [at] mcgill.ca (Jim Harris )with dates and times and be sure to include any special software needs well in advance of reserved class time.  The lab is available for courses, workshops and individual walk-in use by students and university staff (except when reserved for classes - a class reservation schedule is posted near the entrance). There is a charge for laser printing through the uPrint service.

Audiovisual Equipment Loan Service

Audiovisual equipment loans are available to University students, faculty and staff from the service booth operating inside the Education Computer Lab (Rm 328). Only members of the Faculty of Education community may reserve equipment in advance. Members of the general McGill community may borrow equipment if available at the time of request. All loans are short-term with variable maximums depending upon demand. Some equipment items are available for use within the Faculty of Education only. Available equipment includes laptops, digital video cameras, microphones, portable public address systems, digital still cameras, tripods, digital audio recorders, data projectors, Mac & PC adaptors for connecting to data projectors, and document cameras. A complete list is available on the reservation request form below. Technical consultation is available for course-related work on an appointment basis by contacting jim.harris [at] mcgill.ca (subject: Request%20for%20Technical%20Consult) (Jim Harris).

Request Audiovisual Equipment via online form - Please Note: This form does not guarantee a reservation; please wait for email confirmation of the reservation.

COVID-19 Hours of Operation: Tuesdays and Thursdays by appointment only (8:00 AM to 6:00 PM)


ICS Audiovisual Equipment Loan Services

Additional audiovisual equipment loan services are also available centrally through ICS Audiovisual.

Computing Services

Computer Lab assistants will help you get started and answer brief questions to the best of their knowledge (no consulting is done over the phone or outside of the Lab). To reserve either the PC Lab or the Mac Lab send an email to jim.harris [at] mcgill.ca (Jim Harris) with dates and times, and be sure to include any special software needs well in advance of reserved class time.

IT Customer Services

There are 3 ways to request IT–related support:

  • Contact the IT Services Service Desk for any IT related issues (incidents) at 514-398-3398
  • Send an email to ITSupport [at] mcgill.ca (non-urgent requests)
  • Submit a web form to request equipment & software installation (Service Requests) (https://www.mcgill.ca/it/get-help/forms)

For fast and easy access to the broad range of McGill IT services, please refer to the IT web site.

Installed Classroom Technologies

The University maintains a detailed listing of classrooms which includes installed technologies and instructions for using them. McGill staff can sign in to the Classroom A/V Instructions section of the McGill IT KnowledgeBase for information and photographs on Faculty of Education classrooms.

uPrint Public Machines

uPrint - Campus Printing for Students

uPrint - Campus Printing for Faculty and Staff

Colour Machines in the Education Building

(Note: Color machines will output in Black & White if the job is sent using the
"uPrint Mono Popup" driver)

Room 113 Education Study Space (previously the Education Library
2nd floor Hallway Across from elevators
Room 328 Education Computer Lab
6th Floor Hallway Peel St. side of building near window

B&W Machines in the Education Building

Basement 1 North Hallway near elevators
Lobby McTavish St. Entrance
Room 113 Leftmost & Rightmost machines (Education Study Space)
2nd Floor Balcony Balcony Hallway (East side of building, above McTavish Lobby)
4th Floor Hallway Across from elevators
5th Floor Hallway Peel St. side near window



Virtually all of the classroom and public space in Faculty of Education buildings is WiFi ready. There are just a few dead zones where having WiFi would interfere with research equipment. Check the link below to find out how to log on.

WiFi Services at McGill

Free Microsoft Office 365 ProPlus software for students

McGill students have free access to the latest version of Microsoft Office 365 ProPlus, which includes Word, Excel, PowerPoint and other Office apps. You may download and install it on up to five compatible personal devices, including PCs, Macs, iPhones, iPads, and Android smartphones and tablets.

As long as you're a student at McGill University, you'll be able to continue to use Office 365 ProPlus at no charge, and will receive automatic software updates.

IT Services will roll out additional features of Office 365 in future phases, including:

  • 1 terabyte (TB) of online storage for your files in OneDrive
  • Improved email functionality, and a massive boost in storage space for your McGill email
    (it will increase from 300MB to 50GB)

Updates on the status of this project will be provided on a regular basis throughout the year on the McGill IT Services site and myMcGill portal.

As part of the initiation of the Office 365 project, a wide range of security and privacy concerns were addressed. We want to assure you that while you do log in at Microsoftís Office 365 download site with your McGill Username and Password, the credentials are verified through McGill servers and are not kept by Microsoft.

For more information and to download the software, visit Office 365 ProPlus for Students.

Have questions about privacy, included apps, what happens when you graduate, etc.? See our Office 365 FAQs


Faculty of Education, McGill University is situated on the traditional territory of the Kanien’kehà:ka, a place which has long served as a site of meeting and exchange amongst nations. We recognize and respect the Kanien’kehà:ka as the traditional custodians of the lands and waters on which we meet today.

For more information about traditional territory and tips on how to make a land acknowledgement, visit McGill's Land Acknowledgement webpage.
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