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PROJECT TITLE
English in the workplace for Laurentian health and social services institutions
AGENCY
Agence de la santé et des services sociaux des Laurentides
PARTNERS
CSSS de Thérèse-De Blainville, CSSS du Lac-des-Deux-Montagnes, CSSS de Saint-Jérôme, CSSS d’Argenteuil, CSSS des Pays-d’en-Haut, CSSS des Sommets, CSSS d’Antoine-Labelle, Centre jeunesse des Laurentides, Centre André-Bourdeau, Centre de réadaptation Estrie, Centre du Florès, Centre de réadaptation Le Bouclier, Agence de la santé et des services sociaux des Laurentides
OBJECTIVES
The purpose of the project is to improve access to health and social services for the English-speaking clientele in the Laurentides region (the Laurentians).
NEEDS AND PRIORITIES
The main services affected are intake, common social services, common nursing services, home support and home care services, mental health and staff working in access mechanisms.
STAFF TARGET FOR 2010-2013
Total: 252
DESCRIPTION OF PLANNED ACTIVITIES
- Training activities: Face-to-face teaching in small groups of twelve workers grouped by profession.
- Learner evaluation: Participants will undergo a test before the start of the session using a form that will be distributed by the training centre. The trainers will perform follow-up throughout the session and there will be an assessment at the end of the session.
- Training materials:
Manuals produced by Cégep de Saint-Jérôme (200 to 300 pages based on the level and the course content);
Lexicon: A Medical Lexicon produced by Fondation médicale des Laurentides;
Flyers to meet the specific needs of various groups and participants;
Conversation CDs produced by Cégep de Saint-Jérôme;
Videos on intake and reception produced by Cégep de Saint-Jérôme;
Learner satisfaction questionnaire at the end of the session.
Learners could access the computer lab to practice with Web exercises and a practice workshop in the nursing
labs (models, instruments, etc.).
The courses will take place on the premises of the institutions and the training organization.
PARTICIPATION INCENTIVES
The courses will be held during working hours and the staff replacement costs will be reimbursed. The attendance roster is provided to the institution by the training organization at the end of each course. The institutions’ invoices can include travel expenses, among others.
TRAINING ORGANIZATION
BUDGET ALLOCATED FOR 2010-2013: $405,000
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SPECIAL PROJECT TITLE (2010-2011)
Expand to other workers groups the training activities developed for the regular project
OBJECTIVES
The special project’s objectives are the same as for the regular project. It also aims to meet the same needs and priorities.
STAFF TARGET FOR 2010-2011
Health (36)
Total: 36
DESCRIPTION OF PLANNED ACTIVITIES
- Activities are the same as for the regular project.
PARTICIPATION INCENTIVES
- Incentives are the same as for the regular project.
